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Tag: oss

Fiber Connect 2021: Interview with Tom Counts, 3GIS

This podcast features the founder of 3GIS Tom Counts sharing with us the 3-GIS story from the Fiber Connect 2021.

Getting to the Root of Customer Experience

Getting to the root of customer experience (CX) and succeeding has led to a renewed focus on customer service. And good customer service is no longer enough. What’s required is delivering a consistent and meaningful experience across their entire organization.

5 Facts You Should Know Before Launching New Services

Every service providers faces the challenge of integrating different platforms smoothly and without breaking the bank. ETI’s Vice President of…

3 Important Tips: Your GIS and Storm Response

Hurricanes. Tornadoes. Floods. When a natural disaster strikes, service providers are often right behind emergency workers on the ground, trying…

Telecom BSS and OSS: The Case for Automation

Many providers contemplate using manual processes to manage service delivery on their fiber network. While this may work during the…

BSS/OSS Requirements to Support FTTx

ETI’s Vision BSS is a complete billing and customer care software solution which supports all aspects of delivering broadband services,…

3 Simple Ways GIS Data Can Improve Marketing and Sales

These days it’s a necessity for any service provider with a physical “service network” to plot it in a GIS-based…

Reserve Telecommunications Selects ETI Software for Integrated OSS and ACS

ATLANTA, GA – APRIL 28, 2016:  ETI Software Solutions is proud to announce that Reserve Telecommunications in Reserve, Louisiana, has chosen ETI’s…