Offering omni-channel payment options keeps subscriber satisfaction high and service provider costs low, which is why ETI has partnered with Paymentus, leading paperless electronic billing and payment solution developer.
Electronic bill presentment and payment (EBPP) is the process of creating online billing statements to residential, commercial or industrial customers for viewing and the enablement of Web-based payment methods, such as credit card charging and electronic funds transfer (EFT).
Paymentus enables service providers to provide a unified customer experience and boost adoption of cost-saving electronic billing and payment services. ETI’s solution delivers industry standard processes and tools for broadband sales teams, customer service, field service, network operations, subscriber management, device management and billing. Together, ETI and Paymentus enable a service-oriented, highly automated and efficient end-to-end approach to telecommunications business operations.