X

Want to take a Self-Guided tour?

Video Library

Bridging the Gap Between Broadband and Real Estate

Throughout the broadband industry, we often tout the statistic that fiber internet can increase home values by 3.1% or $5,000. But this is only true when real estate agents and home buyers know where fiber internet is available. With unreliable FCC maps and no address-level data, many agents don’t know where to find information they […]

more

The New IT How technology leaders are preparing for the shift

The IT Role in the organization is changing at an accelerated pace. The decision making process for IT Investments has moved past the traditional model and organizations are adopting new methods for directing technology investments. What’s driving the discussions on the possible elimination of the traditional IT function? How are leaders responding to what is […]

more

Public Private Partnerships A Checklist for Success

As money begins to stream into the broadband space, not every community will want to take on the task of building and operating their own broadband network. For these, lining up the right partners makes sense. Join industry leaders Ting, Cincinnati Bell and SpringNet as they discuss successful partnership options.

more

The Imperative of Public Broadband

There are going to be times when no matter what a community says or does, it is not going to be able to get the broadband its citizens need. In these instances it is imperative that communities press forward anyway; but how? Hear how these communities have solved broadband deficiencies through self-deployment and why they […]

more

The Funding is Coming, The Funding is Coming

How will your community structure its broadband plan to take advantage of this opportunity? In this special series, presented by the Broadband Bunch, we launch an examination of several of the ownership models that your community could utilize in its broadband plan in order to take advantage of the once in a lifetime funding coming […]

more

About ETI Software Solutions

ETI founder Pete Pifer talks about our philosophy, our people and our 25th anniversary

more

How ETI Software Improves Your Customers’ Journey

Broadband service providers use ETI to improve the customer journey

more

Discover ETI Software: A total solution for broadband service management

ETI Software’s Service Management Platform is an intelligent broadband service management solution that support new services while increasing network efficiency, scalability, and reliability.

more

Demo: Microsoft Dynamics 365 for Digital Service Providers

See a demo of ETI Software’s intelligent, standards-based platform for broadband service providers. Designed to break down siloed data and help CSPs identify inefficiencies, deliver next gen services faster and create the best subscriber experience possible.

more

LET’S TALK ABOUT THE FOURTH UTILITY: BROADBAND AS AN ESSENTIAL SERVICE

Utility broadband operators face a transformation of operations, moving from a traditional model to one of service assurance. Service oriented broadband operations is all about real time service performance. It changes the focus from customer data and activity to service assurance … enabled by a real time view of the service experience.

more

Service Oriented Broadband Operations

Service-oriented broadband operations is a transformation of the broadband service provider operational dynamic – expanding the subscriber-centric model to include real time service data as the key to providing exceptional customer experience.

more

Enabling Intelligent Software Management

Enabling Intelligent Software Management for Broadband Providers

more

Product Update Alert: Unified Device Management Remote Device Management Solution Adds Functionality

A short video from ETI Software about recent updates to Unified Device Management, a geospatial remote device management solution especially designed for WISPs.

more

Reducing OpEx With Unified Device Management

A recap of Esri’s IMGIS event where ETI product director Brad Hine demonstrates the power of remote device management with ETI’s solution Unified Device Management.

more

Unified Device Management: Real-time Device Management and Monitoring for ISPs

Unified Device Management helps ISPs, WISPs, telcos and other broadband providers:

more

Solutions for Telecom Pain Points

Solutions for broadband provider pain points such as churn, technology silos, network expansion, acquisition or merger pains, platform migration and more.

more

Service Automation: Faster Activation, Happier Subscribers

ETI’s OSS platform: End-to-End high-speed broadband, digital voice and video service fulfillment for hybrid networks that makes new service roll-outs faster and more profitable

more

Automating to Win: How Telcos are Using Automation to Win and Keep Subscribers

The competitive landscape in Telecom continues to evolve in exciting ways. Automation is no longer centered around OSS and BSS – it is now on the forefront of the customer experience. In this session, we will discuss some important trends in our industry and the technology shifts to support those trends. Carriers today are focused […]

more

Bridging the Gap Between Broadband and Real Estate

Throughout the broadband industry, we often tout the statistic that fiber internet can increase home values by 3.1% or $5,000. But this is only true when real estate agents and home buyers know where fiber internet is available. With unreliable FCC maps and no address-level data, many agents don’t know where to find information they […]

more

The New IT How technology leaders are preparing for the shift

The IT Role in the organization is changing at an accelerated pace. The decision making process for IT Investments has moved past the traditional model and organizations are adopting new methods for directing technology investments. What’s driving the discussions on the possible elimination of the traditional IT function? How are leaders responding to what is […]

more

Public Private Partnerships A Checklist for Success

As money begins to stream into the broadband space, not every community will want to take on the task of building and operating their own broadband network. For these, lining up the right partners makes sense. Join industry leaders Ting, Cincinnati Bell and SpringNet as they discuss successful partnership options.

more

The Imperative of Public Broadband

There are going to be times when no matter what a community says or does, it is not going to be able to get the broadband its citizens need. In these instances it is imperative that communities press forward anyway; but how? Hear how these communities have solved broadband deficiencies through self-deployment and why they […]

more

The Funding is Coming, The Funding is Coming

How will your community structure its broadband plan to take advantage of this opportunity? In this special series, presented by the Broadband Bunch, we launch an examination of several of the ownership models that your community could utilize in its broadband plan in order to take advantage of the once in a lifetime funding coming […]

more

An Insider’s Look at API Led Integration

EIT interviews Guy Bevente, AT&T veteran, about digital service provider best practices in managing integration complexity across OSS, BSS and other enterprise systems. Guy explains how API-led Integration, the process of connecting data and applications via APIs, allows integration flows to be defined and reused by multiple parties inside and outside of the organization.

more

Introducing Microsoft Dynamics 365 Telco Accelerator

Microsoft has partnered with ETI Software Solutions to expand its Common Data Model to include new industry-specific attributes based on the TM Forum Open Digital Framework The collaboration extends the capabilities of Microsoft solutions for the telecommunications industry – enabling solutions that deliver new insights and more personalized customer engagements spanning the full subscriber lifecycle.

more