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Video Library

Webinar: Are Broadband Providers Seeing Returns on Next Gen Technology Plans

Worldwide IT spending is predicted to grow more than 5% this year, reaching almost $4.5 trillion, as telecoms and broadband providers pivot from pandemic-induced reactive spending to long-term projects. Technology and automation are at the forefront of most broadband provider agendas, and as they invest in more technology, the question of payback is raised. Are […]

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Optimizing Your CPE with Unified Device Management

Service providers need to provision, maintain and manage a myriad of device types and vendors. The successful broadband provider must adopt a unified device management platform that not only enables quick activation and updates but offers real time, proactive monitoring, service assurance and an agnostic device approach.

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Triad 6 Service Management and Next Gen OSS Features and Demo

Join ETI VP of Presales Chris Beisner as he walks through the benefits and features of Triad 6, including new infrastructure, controller interfaces and upgrade options.

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Location Based Intelligence for Broadband Service Management

Location-based intelligence for broadband service management has long been locked in engineering toolsets and hands. This session shows how by combing location data with network device data and topology, ISPs can now have multiple stakeholders benefit from understanding where network elements are, receiving real time status of those devices and manipulating devices all through a […]

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ETI Software Financial Transformation in Broadband with All Points Broadband

All Points Broadband’s CFO, Brandon Ogilvie, shares his views into the evolving challenges broadband financial leaders are facing in today’s market. He offers insight into how All Points Broadband designed their operations to avoid the same old traps and inefficiencies as well as lessons learned in transforming billing and accounting processes and systems. Learn more […]

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About ETI Software Solutions

ETI founder Pete Pifer talks about our philosophy, our people and our 25th anniversary

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How ETI Software Improves Your Customers’ Journey

Broadband service providers use ETI to improve the customer journey

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Discover ETI Software: A total solution for broadband service management

ETI Software’s Service Management Platform is an intelligent broadband service management solution that support new services while increasing network efficiency, scalability, and reliability.

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Triad 6 Service Management and Next Gen OSS Features and Demo

Join ETI VP of Presales Chris Beisner as he walks through the benefits and features of Triad 6, including new infrastructure, controller interfaces and upgrade options.

more

ETI Software Financial Transformation in Broadband with All Points Broadband

All Points Broadband’s CFO, Brandon Ogilvie, shares his views into the evolving challenges broadband financial leaders are facing in today’s market. He offers insight into how All Points Broadband designed their operations to avoid the same old traps and inefficiencies as well as lessons learned in transforming billing and accounting processes and systems. Learn more […]

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Geospatial Broadband Management and Network Device Monitoring

Location-based and geospatial data has long been locked in engineering toolsets and hands. This session shows how by combing location data with network device data and topology, ISPs can now have multiple stakeholders benefit from understanding where network elements are, receiving real time status of those devices and manipulating devices all through a map view.

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Broadband Service Management that Stops ‘Swivel Chair’

Broadband providers today operate multiple systems that do not integrate, creating “swivel chair” redundancies and inefficiencies. ETI Product Manager Greg Aston demonstrates how the Microsoft Dynamics/ETI single platform can marry subscriber data with device management and provisioning to create a unified approach.

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Demo: Microsoft Dynamics 365 for Digital Service Providers

See a demo of ETI Software’s intelligent, standards-based platform for broadband service providers. Designed to break down siloed data and help CSPs identify inefficiencies, deliver next gen services faster and create the best subscriber experience possible.

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Optimizing Your CPE with Unified Device Management

Service providers need to provision, maintain and manage a myriad of device types and vendors. The successful broadband provider must adopt a unified device management platform that not only enables quick activation and updates but offers real time, proactive monitoring, service assurance and an agnostic device approach.

more

Location Based Intelligence for Broadband Service Management

Location-based intelligence for broadband service management has long been locked in engineering toolsets and hands. This session shows how by combing location data with network device data and topology, ISPs can now have multiple stakeholders benefit from understanding where network elements are, receiving real time status of those devices and manipulating devices all through a […]

more

ETI Customer SECV Talks Video Provisioning and Strategies

SECV discusses market and operational challenges and opportunities regarding video services and in-home device services. They explain their technology decisions and offer their view on the future of video.

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Product Update Alert: Unified Device Management Remote Device Management Solution Adds Functionality

A short video from ETI Software about recent updates to Unified Device Management, a geospatial remote device management solution especially designed for WISPs.

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Reducing OpEx With Unified Device Management

A recap of Esri’s IMGIS event where ETI product director Brad Hine demonstrates the power of remote device management with ETI’s solution Unified Device Management.

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Solutions for Telecom Pain Points

Solutions for broadband provider pain points such as churn, technology silos, network expansion, acquisition or merger pains, platform migration and more.

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Service Automation: Faster Activation, Happier Subscribers

ETI’s OSS platform: End-to-End high-speed broadband, digital voice and video service fulfillment for hybrid networks that makes new service roll-outs faster and more profitable

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Automating to Win: How Telcos are Using Automation to Win and Keep Subscribers

The competitive landscape in Telecom continues to evolve in exciting ways. Automation is no longer centered around OSS and BSS – it is now on the forefront of the customer experience. In this session, we will discuss some important trends in our industry and the technology shifts to support those trends. Carriers today are focused […]

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Webinar: Are Broadband Providers Seeing Returns on Next Gen Technology Plans

Worldwide IT spending is predicted to grow more than 5% this year, reaching almost $4.5 trillion, as telecoms and broadband providers pivot from pandemic-induced reactive spending to long-term projects. Technology and automation are at the forefront of most broadband provider agendas, and as they invest in more technology, the question of payback is raised. Are […]

more

Bridging the Gap Between Broadband and Real Estate

Throughout the broadband industry, we often tout the statistic that fiber internet can increase home values by 3.1% or $5,000. But this is only true when real estate agents and home buyers know where fiber internet is available. With unreliable FCC maps and no address-level data, many agents don’t know where to find information they […]

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The New IT How technology leaders are preparing for the shift

The IT Role in the organization is changing at an accelerated pace. The decision making process for IT Investments has moved past the traditional model and organizations are adopting new methods for directing technology investments. What’s driving the discussions on the possible elimination of the traditional IT function? How are leaders responding to what is […]

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Public Private Partnerships A Checklist for Success

As money begins to stream into the broadband space, not every community will want to take on the task of building and operating their own broadband network. For these, lining up the right partners makes sense. Join industry leaders Ting, Cincinnati Bell and SpringNet as they discuss successful partnership options.

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The Imperative of Public Broadband

There are going to be times when no matter what a community says or does, it is not going to be able to get the broadband its citizens need. In these instances it is imperative that communities press forward anyway; but how? Hear how these communities have solved broadband deficiencies through self-deployment and why they […]

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An Insider’s Look at API Led Integration

EIT interviews Guy Bevente, AT&T veteran, about digital service provider best practices in managing integration complexity across OSS, BSS and other enterprise systems. Guy explains how API-led Integration, the process of connecting data and applications via APIs, allows integration flows to be defined and reused by multiple parties inside and outside of the organization.

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Introducing Microsoft Dynamics 365 Telco Accelerator

Microsoft has partnered with ETI Software Solutions to expand its Common Data Model to include new industry-specific attributes based on the TM Forum Open Digital Framework The collaboration extends the capabilities of Microsoft solutions for the telecommunications industry – enabling solutions that deliver new insights and more personalized customer engagements spanning the full subscriber lifecycle.

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