Every service providers faces the challenge of integrating different platforms smoothly and without breaking the bank. ETI’s Vice President of Product Management, Chris Beisner, shares what you should know before trying to integrate and automate OSS/BSS operations and architecture.
Many telcos are considering the challenge of automating back office operations and integrating triple play technologies. Getting a variety of different technologies to talk to one another without disrupting customer service or chewing up hours of IT time is not easy. Here are several tips to help our broadband provider customer get started on the right foot with automating their back office operations and integrating triple play technologies.