Vision360 BSS Customer Care
Billing, Provisioning and Customer Care Tailored to Manage Video, Voice and Data
Mission-critical functionality to support daily management of subscribers
ETI’s Vision360 BSS is your CSR’s best friend – encompassing subscriber services such as billing, order entry and rating, work order management, device inventories – the tasks that make up the core of the front office.
Vision360 BSS is a perfect solution for utility service providers and municipalities who are preparing to launch broadband services and would prefer to augment, rather than replace, existing billing and financial systems. Through the flexibility of the platform, service providers have the choice of billing for these new services through the customer’s existing utility account or setting up a new account.
For greenfield operations or providers who want to make a large-scale billing change, Vision360 BSS can add accounts receivables, collections, and statement preparation functionality to provide a comprehensive billing and provisioning solution.