Customers’ Stories

A subsidiary of a national energy provider was formed to explore rural broadband solutions through partnerships with public electric utilities. Their mission is to provide underserviced and disregarded communities connectivity for telemedicine, online education and technical skills development.

A Canadian not-for-profit telecommunications corporation that supplies broadband carrier services for tribal communities and local municipalities, this provider brings diversified connectivity to global telecom networks, content providers and to Internet for a broad range of social and economic opportunities.

They needed a way to add, provision and bill for video services on customers’ existing utility account.  Enter ETI Software with a proven and pre-integrated solution that greatly speeded their time to market. CDE Lightband is a public power provider owned by the people of Clarksville, TN the fifth largest city in the state and […]

Spark New Zealand, the country’s largest retail broadband and wireless service provider, managed over half a million residential gateways of various technologies operating on two different Device Management Platforms.

Today, ETI Software supports 2.2 million Frontier Communications broadband subscribers across the nation. And it all began in 2010 with Frontier Communications’ acquisition of 200,000 Verizon Telecom customers. Providers of all sizes who need to improve the integration and management of complex broadband business operations and technology can gain valuable insight from this case study.

Cincinnati Bell Telephone has a storied history dating back to 1873. Its legacy of transformation continues to make it one of the most well-respected service providers in the nation. For the past seven years, ETI Software has supported CBT on their mission to provide innovative solutions to their customers.

JACKSON, TN –  Over the past 13 years, Jackson Energy Authority (JEA) has built one of the nation’s largest, most advanced fiber optic broadband networks.

Learn how the City of Wilson’s Greenlight Communications used ETI’s solution to help plan, operate and grow its network and revenue stream in the most efficient, customer-centric manner possible.