Integrations - ETI
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Integrations

  • Vendor Integrations

    Telecom and broadband service providers run networks built on equipment from multiple vendors, each with its own APIs, protocols, and integration requirements. ETI’s Intelegrate platform includes the industry’s extensive catalog of pre-built, carrier-grade integrations, giving your team end-to-end service activation and delivery across nearly any combination of network elements from a single application, regardless of data center environment or deployment model. 

    Why Pre-Built Integrations Matter

    Custom-built integrations are expensive, time-consuming, and fragile. Every time a vendor updates an API, or your team rolls out a new service, those custom API service integrations need to be rebuilt or maintained. That cost adds up fast, both in dollars and in slower service delivery to end users. For service providers managing dozens of network elements across fiber, copper, DOCSIS, and IP platforms, the integration burden can consume resources that should be going toward growth, customer experience improvements, and delivering integrated services to subscribers faster. 

    ETI’s pre-built integrations follow proven integration patterns that take a different approach. Each integration is built to carrier-grade standards and maintained by ETI as vendors release updates, so your operations team doesn’t carry the ongoing change management burden. The result is faster time-to-market for new services, lower costs on integration projects, and better service quality for subscribers who expect real-time activation and accurate billing from day one.

    Search Our Integration Catalog

    Use the filters below to search ETI’s full catalog of vendor integrations by category. If you don’t see your vendor listed, contact our team to discuss your setup.

    Access Data Networks 

    Pre-built integrations for fiber, copper, DOCSIS, and IP network elements including ONTs, DSLAMs, cable modems, service routers, and gateways.

    Billing

    Integrations with major billing platforms and CRMs so provisioning and billing stay in sync from day one.

    GIS

    Esri ArcGIS integration for real-time geospatial monitoring and mapping of device health across your network.

    Video

    Integrations for video platform activation including set-top boxes, VOD systems, OTT delivery, and digital addressable controllers.

    Voice

    VoIP and telephony integrations for automated voice service activation across PSTN gateways and softswitch platforms.

Frequently Asked Questions

What types of integrations does ETI offer?

ETI offers pre-built integrations across fiber (FTTH), copper (DSL), DOCSIS, IP service routers, broadband network gateways, PSTN gateways, video platforms, and OTT systems. All integrations are managed through the Intelegrate Automate platform, which serves as a central service integrator across your entire network. 

How are ETI's integrations different from custom-built connections?

Custom integrations require in-house development and ongoing maintenance every time a vendor updates their API. ETI’s integrations are pre-built, carrier-grade, and maintained by ETI, reducing cost and risk for your operations team.

What if my vendor isn't in the catalog?

Contact our team to discuss your specific setup. ETI has built over 30 years of experience and best practices into how vendor integrations are scoped and delivered for telecom providers, with a track record of building new integrations as customer needs arise.

How long does it take to deploy a new integration?

Timelines depend on the complexity of the vendor’s API and your network configuration, but ETI’s pre-built integrations can typically be deployed in weeks rather than months. Contact us for a timeline based on your environment.

Can ETI support integrations across multiple technology types at the same time?

Yes. Telecom operators running a mix of fiber, copper, and DOCSIS can manage service integration and activation for all of them from one platform. There’s no need for separate systems for each technology, and your team can manage delivery of services across all of them from one interface.