Create raving fans with intuitive self-service portals, AI-enabled customer service and smart routing, backed by a service management platform that supports all aspects of network operations. ETI puts your subscribers at the center of our universe.
We simplify complex systems by delivering purpose-built intelligent platforms for network operators. We can help you, too.
Create raving fans with intuitive self-service portals, AI-enabled customer service and smart routing, backed by a service management platform that supports all aspects of network operations. ETI puts your subscribers at the center of our universe.
Discover an integrated approach to customer service with end-to-end visibility and simplified processes, AI-assisted insights, routing and more. Studies show by leveraging automation, service calls can be reduced up to 30 percent.
Design powerful customer journeys through the entire lifecycle using real-time customer data insights and sentiment, multi-channel engagement, marketing automation, event management and more. Integrated with a comprehensive, AI-enriched Customer Relationship Management (CRM) platform to accelerate sales.
Custom built for network field technicians, our solution is designed to increase first-time-fix rates and boost productivity. Reduce your truck rolls through AI-enhanced capabilities, increased transparency and efficient processes.
Provide interoperability between network equipment, front office and back-office systems, and your partners. One platform that is sustainable, secure, long-lasting operations.
Move beyond transactional financial management to proactive operations that enhance decision making, protect revenue, mitigate risks, and reduce costs. With performance metrics and real time reporting lead to better insights.
Discover how ETI's Service Management Platform can be customized to maximize savings for your company's resources, time, and money.
