Turn Pain points into opportunities ETI provides solutions to bullet-proof service assurance, network operations and device management for providers in any phase of deployment. For 25 years, ETI Software has been on the cutting edge of the telecommunications industry. The rapid-fire pace of change continues to this day. Today, everything is on demand. Consumers want [...]
Read MoreEasy to Use CSR Console "One-Click fixes" to empower your CSRs to diagnose and resolve common subscriber device issues The ETI ACS – CSR Console is a tool which gives the customer support team the ability to utilize the TR-069 ACS to solve customer issues in an easy-to-use format, essentially removing the complexities of the [...]
Read MoreService Assurance Reduce churn through proactive monitoring and streamlined workforce management Ensuring a superior customer experience is key to any service provider’s success. ETI Analytics maps and monitors real-time work order status to speed issue resolution and accelerate service delivery. In addition, it allows you to map and analyze subscriber and revenue data to spot [...]
Read MoreRevenue Assurance ETI Analytics gives you vital information to analyze revenue assurance as well as study serviceability. Growing sales while managing service design and delivery requires knowledge and assessment of customer’s profile, history, expectations and requirements. ETI Analytics turns your customer and network data into actionable business intelligence that enables you to improve your customer’s [...]
Read MoreMarket Analysis Transform your data into meaningful business intelligence to analyze and grow your footprint ETI Analytics gives your marketing and sales team a powerful way to analyze the market, create and manage marketing campaigns and forecast revenue. It empowers you to make smart decisions about your business, such as cross-sell/up-sell opportunities, potential new markets, [...]
Read MoreAsset Management Predict demand, analyze capacity and track fixed assets with ETI Analytics Ensuring your network meets the needs of both subscriber and operator is an iterative process, encompassing topological design, network-synthesis, and network-realization. Whether you are in the midst of a greenfield deployment or maintaining and expanding your network, ETI Analytics network planning and [...]
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