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How Automated Field Service Supercharges Customer Service and Boosts ROI

Field service is a cornerstone of customer relationships.  Imagine how much smoother things would run if you had a powerful tool to elevate your field service delivery.  This translates directly to your financial health in two ways: happier customers and a leaner operation. ETI’s Field Service Solution is built on the Microsoft Dynamics 365 suite […]

Artificial Intelligence Unleashed: Unlocking the Power in Broadband

The following transcript has been edited for length and readability. Listen to the entire discussion here on The Broadband Bunch. The Broadband Bunch is sponsored by ETI Software. Joe Coldebella: Hello. Welcome to another episode of The Broadband Bunch. I’m your host, Joe Coldebella. We are in Houston, Texas at the Broadband Communities Summit, coming […]

ETI Welcomes New SVP of Sales & Marketing

ATLANTA, GA –   ETI Software is pleased to announce the appointment of Jeff Fraleigh as Senior Vice President, Global Sales and Marketing. Jeff will oversee the development and implementation of ETI’s sales strategy and business development intended to further increase ETI’s presence within the communication service provider market – solving OSS challenges and providing analysis and integration of complex systems.