As we usher in 2024, it’s time to peer into the crystal ball to see what the telecommunications industry has in store. Jeff Fraleigh, President of ETI Software, shares his insights on what lies ahead in an ever-evolving landscape – from the impact of funding to technological innovations, regulatory shifts, consumer preferences, and security concerns. […]
In today’s competitive telecommunications market, customer experience is everything Customers expect fast, reliable, and affordable service. They also want a seamless experience from onboarding to support. This is why broadband service providers (BSP) should turn to their network provisioning tools to make a good customer experience a reality. Here’s what they do: Reduce customer wait […]
Challenges such as revenue erosion, skilled labor shortages, capital intensity, and outdated legacy systems are all contributing to significant transformation in the telecom industry these days. In response, broadband service providers (BSP) are turning to automation as an important strategic initiative to reshape their monetization strategies and operational models. According to a recent Heavy Reading/Juniper […]
In today’s dynamic digital landscape, businesses face the challenge of meeting ever-evolving customer demands while streamlining their internal operations. The integration of cutting-edge software solutions has emerged as a game-changing strategy for achieving this delicate balance. In this blog post, we delve into the compelling benefits that arise from integrating ETI Software and Synacor. Together, […]
In today’s rapidly evolving telecommunications landscape, network operators are constantly seeking innovative solutions to enhance efficiency, improve service delivery, and optimize customer experiences. As network infrastructure grows more complex, the need for seamless integration between different systems becomes increasingly vital. This is where the integration of Metaswitch and ETI Software comes into play, offering a […]
Branch Manager of ETI Software Solutions’ Bulgarian division, Chavi Bonchev joins the podcast and explains how ETI, a telecom software vendor based in Norcross, Georgia gained a division based in Kardzhali, Bulgaria.
ATLANTA, GA – Again this year, ETI Software has chosen to give to The Salvation Army in lieu of corporate gifts, to help those who need it most.
ATLANTA, GA – ETI Software Solutions is proud to announce it now supports the VoIP and unified communications software-as-a-service (SaaS) solution from Alianza, the cloud voice platform company.
ATLANTA, GA – SEPTEMBER 5, 2017: New Zealand’s largest digital service provider, Spark, has deployed ETI’s ACS solution to significantly improve device management and customer service for its broadband subscribers…