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Tag: eti-field-service-management

How Automated Field Service Supercharges Customer Service and Boosts ROI

Field service is a cornerstone of customer relationships.  Imagine how much smoother things would run if you had a powerful tool to elevate your field service delivery.  This translates directly to your financial health in two ways: happier customers and a leaner operation. ETI’s Field Service Solution is built on the Microsoft Dynamics 365 suite […]

Elevating Telecommunications Field Service with AI and AR

In the telecommunications industry’s rapidly evolving landscape, innovation is the driving force that will help Tier 2 and Tier 3 broadband providers stay competitive.  Augmented Reality (AR) and Artificial Intelligence (AI) have emerged as transformative solutions that are reshaping the way field service operations are executed.  According to Gartner*, companies utilizing AR in field service […]