Top 3 Things Telecoms Are Probably Not Tracking Through Data Analytics – But Should

March 21, 2017

When I was a kid, I treasured my US atlas book.  I memorized the US capital cities, the mountain ranges,…


3 Important Tips: Your GIS and Storm Response

January 19, 2017

Hurricanes. Tornadoes. Floods. When a natural disaster strikes, service providers are often right behind emergency workers on the ground, trying…


Telecom BSS and OSS: The Case for Automation

December 19, 2016

Many providers contemplate using manual processes to manage service delivery on their fiber network. While this may work during the…


How Improved Services and Processes Will Grow Your ARPU

November 19, 2016

It is no mystery that, for telecom service providers (SPs), diversifying your service offerings to allow for more revenue touch-points…


Just Make it Work: When Your Customers Break The Internet

October 19, 2016

We all know the frustration that comes when you cannot get access to the information you need, whether its online…


BSS/OSS Requirements to Support FTTx

September 19, 2016

ETI’s Vision BSS is a complete billing and customer care software solution which supports all aspects of delivering broadband services,…


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