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Top-Rated Telecom Billing Tools

Case Study

If you are looking for the top-rated telecom billing tools, something that will help you meet the needs of your customers while still reaching your income goals, then ETI Software has developed the product that you need. The best tools don’t just facilitate the billing process, they help to provide insights, monitor payments, and even help planning future service areas, mapping out expansions, and upselling existing services.

ETI’s top-rated telecom billing tools provide our customers with a secured, cloud-hosted platform that allows you to monitor customer billing, ease payments, provide information, allocate services, and more. If there is ever a question from anyone on the service chain, whether they be customers, technicians, CSRs, or the sales team, they will have a handy way to find the answers they need. In particular, communications providers will be able to monetize their services, automate operations, and better serve their employees and customers.

 

ETI’s Service Management Platform includes an Accounting module through Microsoft Dynamics 365 that offers end-to-end billing and subscriber management. Click here to learn more about ETI’s telco billing software and opportunities.

Why ETI Has The Best Rated Telecom Billing Tools

ETI Software offers a telecom billing tool that encompasses more than just the services related to billing. It offers order entries, technician ratings, work order management, device inventories, customer service history, and more. These tasks make up the core responsibility of the front office.

ETI has the best-rated telecom provisioning tools that automate and secure your billing system. For the most part, the system automates everything required of a billing service, including:

 

Service Rating Collection: Collect all necessary information the company needs about consumption data, calculate charges, billing, prorate, and call rating on recurring cycles for standard and nonstandard intervals.

Customer Receivables Management: Automatically monitor and bill customers, easily  process payments, and quickly manage the debt collection process.

Financial Close and Reporting Compliance: Get instant, detailed reports and analytics for accounts receivable and payable.

Inventory Management Intelligence: Get insight into when to replenish specific items in your inventory; automate POs based sales forecasts, and stock outs.

Project Management: Manage all related customer projects using our provisioning software Get timesheets, job costs, and reporting capabilities to help monitor development and encourage growth.

Budget Control: Ensure project profitability with ETI’s telco billing tools and insights to help control your budget.

Telecom Billing Tools For Municipalities & Utilities

Telecom billing tools help to keep overhead low for municipalities and utility companies. It enables those who are currently operating to reduce costs to compete against the bigger companies and encourages those who are expanding into telecommunications through manageable workloads, informed analytics, and better overall solutions. Whether the company has an existing provisioning system and financial service or they are looking to create one, ETI can help.

ETI’s top telecom billing tools are flexible, innovative, and can be integrated with virtually any existing billing software vendor – and those yet to come in the future. It is built to be ready to go right away.

Providers are able to provision and bill their customers automatically while also providing expansion opportunities, choices for customers, and help setting up new accounts. For companies looking to expand but not completely reinvent what they are doing, ETI’s software goes the extra mile to provide exactly what you need without changing what already works for them.

Think it sounds too good to be true? Check out our case studies here.

Top-Rated Telecom Provisioning Tool Helps Reach Goals

Any communications provider that needs to see increased profits or find ways to limit expenses moving forward, ETI’s beloved software does more than just billing and provisioning. When used to its fullest extent, it can revolutionize the way a company gets paid. Overall, it eliminates rework, stops confusion, encourages more productivity, reduces employee turnover, and even quells customer churn.

A good billing tool for telecommunications companies has a lot of power. It can encourage better customer service and improve employee satisfaction. Customers will be able to use their accounts to look into problems on their own while CSRs will be able to help quickly and easily.

Even more, our system can help with generating sales quotes, processing orders, providing support, linking sales orders, generating invoices, creating forecasts, and so much more. It also helps with contract management, sales invoicing, payment processing, and more.

To find out more information about ETI Software’s top-rated telecom billing tools and how they can help businesses maximize profitability and easily serve customers, click here to watch an informational video.

ETI’s Telecom Billing Tools Revolutionize Your Business

Financial information can be extremely sensitive for institutions to handle, which is why avoiding human error is so imperative. Companies of all sizes and scopes need to be careful when it comes to the way they store and utilize this information. On top of that, accuracy is important not only for profits, but to keep everyone safe.

ETI’s communications billing tools ensure that all information is safe, verifiable, accurate, and compliant. Our software billing tools helps your company to:

  • Generate bills
  • Process payments
  • Manage debt
  • Monitor accounts
  • Provide reporting and analytics
  • Support bank reconciliation
  • Ensure fixed asset management
  • Ease closings

To find out more information, contact us today.

Safe, Secure Telecom Billing Tools

Customers and clients are always worried that their information is going to get into the wrong hands, which is why all companies need to work overtime to ensure their safety and security when they put their payment information into your website, automate billing, and give you their personal information. If something does go wrong, it can be extremely frustrating and difficult to win back the trust of customers, even if they haven’t personally been burned.

ETI’s billing software utilizes Business Central, which is a layered approach to ensure that everything is secured through authentication, authorization, auditing, data encryption, compliance, and more.

 

Our authentication requires that everyone who accesses the system be an active user within the system before they can see account information using authentication methods. Authorization gives users access to certain parts of the system, limiting them to specific pages, reports, and other areas of the software. This prevents them from accessing information they shouldn’t but ensures they get what they need.

Auditing provides a clear trail of who has access to something, notifies you when they access it, and provides other imperative information.

Data encryption using encryption keys to ensure everything is safe.

Your customers need to trust that you can handle all of their information, you do as well. ETI has a long history of success in helping telecommunications companies, municipalities, and utility companies with their billing, provisioning, and more. Click here to read ETI case studies.

Get ETI’s Industry-Leading Telecom Billing Tools Today

With just a single dashboard, our telecom billing software helps companies large and small to reach their goals, reduce customer churn, and have better employee satisfaction than ever before with easy-to-use billing software and more. Some of our functions include:

  • Bill monitoring;
  • Automate the deployment of data, voice, and video services;
  • Support automation of firmware pushes and upgrades;
  • Change event triggers;
  • Manage inventory;
  • Complete remote provisioning;
  • Check real-time GeoSpatial maps;
  • Identify problem areas

The dashboard uses cloud-based technology that is faster and more efficient than any other product. Providers can identify, diagnose, and fix problems with billing, as well as other items, before customers even notice they exist. This dashboard can also help with future planning and building on existing services. It works regardless of the technology and vendor of the devices.

The dashboard is effective from the time of installation to the retirement of devices and services. It is fully customizable and ready for providers  of all shapes and sizes. Click here to learn more about the telecom billing software tools of ETI Software.