Top-Rated Telco Billing Software

Want to take a Self-Guided tour?

Top-Rated Telco Billing Software

Telco billing software can help companies meet the needs of their customers while still reaching income goals. Telecommunications service providers need as much insight into their customers, bills, and income as possible in order to provide excellent service, plan for the future, and map out current service areas.

ETI Software’s telco billing software provides a secure, cloud-hosted platform that helps to keep track of customer bills, payments, information, services, and more to ensure that if there is ever a question, everyone can clearly see what the answer is. Communications providers will have a quick way to monetize their services and automate operations related to their customer, potential customers, service areas, and team members.

ETI’s Service Management Platform includes an Accounting module through Microsoft Dynamics 365 that offers end-to-end billing and subscriber management. Click here to learn more about ETI’s telco billing software and opportunities.

Why ETI Has The Best Telco Billing Software

ETI offers telecommunications billing that encompasses subscriber services such as billing, order entry and rating, work order management, device inventories – the tasks that make up the core of the front office. Provisioning in telecom billing that is automated, secure and empowering.Some of the product features include:
Service Rating Collection: Get all the information you need about consumption data, calculate charges, billing, prorate, and call rating on recurring cycles for standard and nonstandard intervals with just a few clicks of a mouse.

Customer Receivables Management: Easily monitor and bill customers, automatically process payments, and manage the debt collection process.

Financial Close and Reporting Compliance: Get instant, detailed reports and analytics for accounts receivable and payable.

Inventory Management Intelligence: Get insight into when to replenish; automate POs based sales forecasts, and expected stock outs.

Project Management: Easily manage customer projects using our software. Get timesheets, job costs, and reporting capabilities in an instant.

Budget Control: Ensure project profitability with ETI’s telco billing software and insights to help control your budget.

Telco Billing Software For Municipalities & Utilities

For municipalities and utility companies looking to expand into telecommunications or those who just need an improvement with their billing software, ETI’s telecommunications billing products are the perfect solution. The software helps these companies use the existing billing and financial services that they have, augmenting them slightly to provide better capabilities.

ETI’s telco billing software is flexible and can be integrated with virtually any existing billing software vendor. Providers are able to provision and bill automatically while also providing expansion opportunities, choices for billing customers, and setting up new accounts. For companies looking to expand but not completely reinvent what they are doing, the choice is obvious.

Think it sounds too good to be true? Check out our case studies here.

Our Telco Billing Software Helps To Maximize Profits

For communications providers that are looking to maximize their profits and limit expanses overall, ETI’s software helps with more than billing. It helps you to maximize your revenue by eliminating rework, confusion, time loss, employee turnover, and customer churn.

Overall, good billing software for telecommunications companies will give you opportunities to serve your customers better. All billing problems can be handled quickly and easily by a customer service representative. Customers can even use their own online accounts to look into problems and billing concerns.

Even better, our telecom billing software can help with sales and service management. We’ve developed a single system to generate sales quotes, process orders, provide support, link sales orders to purchase orders, generate invoices, create forecasts, and more. Some of the other telecom billing solutions we provide include:

  • Quote Generation
  • Contract Management
  • Sales Invoicing
  • Payment Processing

To find out more information about ETI Software’s telco billing software and how it can help businesses maximize profitability and easily serve customers, click here to watch an informational video.

Accelerate Your Financials Through ETI’s Communications Billing Solution

Managing financial information can be difficult for companies large and small, there is just so much to go through and monitor. When it comes time to report those numbers, accuracy is imperative. ETI’s communications billing solution helps to ensure those numbers are in compliance, accurate, and helpful.

Our financial management software can help your company to:

  • Produce bills for customers
  • Process customer payments with ease
  • Manage debt collection and monitoring
  • Establish payment plans for delinquent accounts
  • Monitor accounts receivable and accounts payable
  • Provide comprehensive reporting and analytics
  • Support bank reconciliation
  • Ensure proper fixed asset management
  • Help with monthly or yearly closing

To find out more information, contact us today.

Safe, Secure Telco Billing Software

In today’s world, clients want to know that you are doing everything you can to ensure their safety and security when they put their payment information into your website, automate their billing, and just give you their money in general. It can be hard to win back trust (and customers) who have been burned by leaked information.

Business Central, part of ETI’s billing software, uses a layered approach to keep everything secured. We do this through:

  • Authentication
  • Authorization
  • Auditing
  • Data Encryption
  • Compliance

Authentication requires all users to be valid users in the system before they can see any type of account information. The software supports quite a few authentication methods, including Windows and Azure Active Directory. Business Central Online uses strictly Azure Active Directory (Azure AD).

Authorization is the next step, where a user has to be specifically authorized to access certain areas of the software. Another user has to authenticate them to reach specific pages, reports, and other areas of the software. Not only does this prevent people from accessing information they shouldn’t, it also creates a clear footprint of who accessed what data.

Auditing: As mentioned, the software provides a clear trail of who accesses something and when they accessed it. You can quickly follow who signed in, what their permissions are, what they have done within the system, what they have changed, and more.

Data Encryption: You can easily encrypt data on the Business Central server using new or existing encryption keys.

Compliance: Every single piece of information is built with compliance and regulatory legislation in mind.

Not only do your customers need to be able to trust your software, you do as well. ETI has a long history of success in helping telecom companies, municipalities, and utility companies with their billing and other important facets of their organizations. Click here to read ETI case studies.

Get ETI’s Best Telco Billing Software Today

With just a single dashboard, our telecom billing software helps companies large and small to reach their goals, reduce customer churn, and have better employee satisfaction than ever before with easy-to-use billing software and more. Some of our functions include:

  • Bill monitoring;
  • Automate the deployment of data, voice, and video services;
  • Support automation of firmware pushes and upgrades;
  • Change event triggers;
  • Manage inventory;
  • Complete remote provisioning;
  • Check real-time GeoSpatial maps;
  • Identify problem areas

The dashboard uses cloud-based technology that is faster and more efficient than any other product. Providers can identify, diagnose, and fix problems with billing, as well as other items, before customers even notice they exist. This dashboard can also help with future planning and building on existing services. It works regardless of the technology and vendor of the devices.

The dashboard is effective from the time of installation to the retirement of devices and services. It is fully customizable and ready for providers  of all shapes and sizes. Click here to learn more about the telecom billing software solutions of ETI Software.