Empower your CSRs to solve common service calls with remote control and management of devices
ETI’s integrated FMS solution places detailed network components and service location data into one real-time visual platform that allows us to make faster and more accurate business decisions.
More Than Mapping: A Fully Integrated Design and Management Toolbox
Move beyond drawing fiber strands to discover the power and flexibility of our advanced network management solution
ETI’s Vision Fiber Management System (FMS) is a complete solution created to design and manage fiber infrastructure, including outside plant (OSP) assets, inventory and splice point matrix.
Any fiber management software provides tools for designing, constructing and maintaining a passive optical network. ETI took FMS to another level using the solid foundation of the Esri ArcGIS platform to build a software that makes it easy to visualize, track and manage your fiber network, with unique features that make project management more accurate, B/OSS integration easier and outside plant (OSP) asset management a breeze.
Our single database stores information about customers, prospects and their locations, which helps sales and marketing efforts to acquire new subscribers inside the network. It also allows technicians to easily access their work orders from their mobile devices and add notes that will remain on the record for future inquiries.
Our color-coded splice point matrix allows engineers to document and track every splice in a user-friendly format. Vision FMS also has the capability to track every bill of materials (BOM) associated with specific projects so the return on investment (ROI) can be quickly calculated.
Only ETI’s Fiber Management Tool has the power to
Easy Address Management
Real-time integration with our database eliminates the need for the redundant entry of service address records. New information – including details like hub cabinet, distribution cable and strand – can be added by simply connecting the fiber drop to service address in the FMS design tool.
‘Homes Passed’ Tracking and Prospecting
Record and store details about prospective customers, no dual entry required when the prospect becomes an active, paying customer. Make proactive prospecting simple.
Reliable Work Order/Ticketing
Our comprehensive work order and ticketing system that allows the provider to open a maintenance or trouble ticket, assign it, and track the progress. Technicians can easily add notes which will remain on the ticket record for future troubleshooting.
Device Inventory Control
Manage any asset throughout their lifespan, including Optical Network Terminals (ONTs), Set Top Boxes (STBs), and IP addresses. Save money through reclaimed hardware.
Network Management Made Easy with ETI
Our management console provides easy-to-digest visibility into the health and status of your operation. Designed to accommodate the needs of the user, the dashboard view can be customized in terms of the widgets displayed and the format of the data.more
Our diagnostic tools gives you the power to troubleshoot specific problems or to verify the proper provisioning and function of a service. Powerful audits pinpoint inaccuracies and are available in an element-management proxy view.more