Jackson Energy Authority (JEA) Selects ETI’s Vision360 Analytics to Enhance Service Assurance

June 13, 2016

FTTH CONNECT, NASHVILLE, TN – JUNE 13, 2016: Enhanced Telecommunications, Inc. (dba ETI
Software Solutions, www.etisoftware.com) is proud to announce that Jackson Energy Authority’s FTTH
division, EPlus Broadband, has selected its visual analytics platform, Vision360, to strengthen service
assurance for its 18,000+ FTTH subscribers.

Business-level decisions made easier and smarter through integrated visual analytics

“When 90 percent of a telecom provider’s data is linked to location, it only makes sense to deploy a spatial
solution that integrates traditional data silos in a logical, easy-to-use manner,” said Brad Hine, ETI Product
Manager. “It’s easy to get overwhelmed by the type and amount of data available, but providers need
simple ways to turn that data into actionable intelligence that can address business-level issues such as
service assurance analysis.”

“Service assurance is our number one priority at JEA,” confirmed Ben Lovins, Sr. VP, Telecommunications
Division, EPlus Broadband. “We will use ETI’s visual analytics platform for a myriad of operational and
marketing tasks: to streamline our outside work force, manage network incidents/alarms, better target sales
in our market, to simplify our mandatory FCC reports and to accurately map and track our fiber records, for
example.”

“And because this is all integrated fully with our ETI service activation and billing platform, we will be able to
customize dashboards and 1-click reports, giving our team complete transparency into our system and
improving service assurance across the board,” he said.

”EPlus Broadband has built one of the nation’s largest and most advanced fiber optic broadband networks
over the last 12 years and ETI is proud to have been part of it from day one,” said Frank Gine, President
and COO of ETI. “We are honored to be their trusted partner, and together we will continue to deploy
solutions on the forefront of the FTTH industry.”

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