Telcos Archives - ETI
X

Want to take a Self-Guided tour?

Category: telcos

Fiber Deployment Challenges and Strategies

The following summary has been condensed for length and readability. To listen to the full discussion, click here. This episode is sponsored by ETI Software and VETRO FiberMap. Introduction to Greg Wilson and Ripple Fiber The episode of The Broadband Bunch begins with Greg Wilson sharing his journey to becoming the CEO of Ripple Fiber. […]

ETI Software Automates FCC Compliance Reporting

ATLANTA, GA – August 23, 2024: ETI Software, a leading provider of telecommunications software solutions, announced today the launch of Broadband Reporting Genie, an automated solution designed to simplify Broadband Data Collection (BDC) and transparency reporting mandated by the FCC. This new offering is a companion to ETI’s Broadband Label Genie, which streamlines the creation […]

ETI Launches AI-Powered Field Service and Workforce Management Solution

ATLANTA, GA — ETI Software Solutions today announced a new field service and workforce management solution designed specifically for telecommunications and internet service providers (ISPs). Leveraging predictive artificial intelligence (AI), the solution boosts technician productivity through resource scheduling optimization (RSO) and enhances customer satisfaction. The AI capabilities set this solution apart by predicting work duration […]

Automate FCC Label Compliance with Broadband Label Genie

ATLANTA, GA — ETI Software Solutions, a leading telecommunications software provider, is proud to introduce Broadband Label Genie (www.broadbandfacts.ai). On this automated platform, ISPs can easily stay in compliance with FCC Broadband Label requirements. “These labels are based on the familiar nutrition labels we see on packaged foods,” said Jeff Fraleigh, President, ETI Software. “It […]

Revolutionizing Rural Connectivity: The Iowa Communications Alliance Journey

The following transcript has been edited for length and readability. Listen to the entire discussion here on The Broadband Bunch. The Broadband Bunch is sponsored by ETI Software. Joe Coldebella: Hello, and welcome to another episode of The Broadband Bunch. I’m Joe Coldebella, and we are in Des Moines, Iowa, at the Community Broadband Action […]

Bridging the Digital Divide One Rural Community at a Time

The following transcript has been edited for length and readability. Listen to the entire discussion here on The Broadband Bunch. The Broadband Bunch is sponsored by ETI Software. Pete Pizzutillo: This episode of The Broadband Bunch is sponsored by ETI Software and VETRO FiberMap. Joe Coldebella: Hello and welcome to another episode of The Broadband […]

Empowering Rural Communities with Multi-Gig Broadband Services

  The following transcript has been edited for length and readability. Listen to the entire discussion here on The Broadband Bunch. The Broadband Bunch is sponsored by ETI Software. Brad Hine: Hello, everyone in broadband land. Welcome to another episode of The Broadband Bunch. I’m your host, Brad Hine, and we are coming to you […]

Artificial Intelligence Unleashed: Unlocking the Power in Broadband

The following transcript has been edited for length and readability. Listen to the entire discussion here on The Broadband Bunch. The Broadband Bunch is sponsored by ETI Software. Joe Coldebella: Hello. Welcome to another episode of The Broadband Bunch. I’m your host, Joe Coldebella. We are in Houston, Texas at the Broadband Communities Summit, coming […]

Unpacking the Evolving Landscape of Broadband: Insights from David Strauss

The following transcript has been edited for length and readability. Listen to the entire discussion here on The Broadband Bunch. The Broadband Bunch is sponsored by ETI Software. Pete Pizzutillo: Hello and welcome to another episode of The Broadband Bunch. I am Pete Pizzutillo, and I am joined today by David Strauss. He’s the principal […]

Real-Time Analytics for Broadband Customer Support Centers

In today’s fast-paced business environment, broadband customer support centers need real-time analytics to provide top-notch customer support under pressure. One of the biggest challenges contact center managers face is the ability to react quickly to unexpected events. These events may include spikes in the volume of incoming customer interactions, longer call lengths, and agent absences. […]

Broadband Funding: The Key to Success is Strategic Planning

The following transcript has been edited for length and readability. Listen to the entire discussion here on The Broadband Bunch. The Broadband Bunch is sponsored by ETI Software. Brad Hine: Hello, everyone in broadband land. Welcome to another episode of The Broadband Bunch. I’m your host, Brad Hine. Today, I’m on-site at the NTCA’s 2023 RTIME […]

Helping Transform and Grow cloud communications revenue

The following transcript has been edited for length and readability. Listen to the entire discussion here on The Broadband Bunch. The Broadband Bunch is sponsored by ETI Software. Joe Coldebella: Hello and welcome to another episode of The Broadband Bunch. I’m Joe Coldebella, and we are at NTCA’s annual RTIME event in sunny San Diego. Joining me […]

An innovative billing system for broadband providers

Pete Pizzutillo: Hello and welcome to another episode of The Broadband Bunch. This is Pete Pizzutillo. I am live at the Calix ConneXions 2022, and I’m joined by Amir Heydarkhan from Camv.io Amir, thanks for joining us. Amir Heydarkhan: Thank you. Thank you for having me. Pete Pizzutillo: Yeah. Amir is the CTO and co-founder […]

How to segment and target with good data

The following transcript has been edited for length and readability. Listen to the entire discussion here on The Broadband Bunch. The Broadband Bunch is sponsored by ETI Software. Pete Pizzutillo: Hello, welcome to another episode of the Broadband Bunch. My name is Pete Pizzutillo, and I am joined by Natalie Straight. She’s the director of […]

Spotlight on the importance of connectivity

The following transcript has been edited for length and readability. Listen to the entire discussion here on The Broadband Bunch. The Broadband Bunch is sponsored by ETI Software. Joe Coldebella: Hello and welcome to another episode of The Broadband Bunch. I’m Joe Coldebella, and joining me is the Principal at the Pivot Group, Bernie Arnason. […]

Insights about women in tech, mentoring, and digital inclusion

Joe Coldebella: Hello and welcome to another episode of The Broadband Bunch. I’m Joe Coldebella and we are at SCTE Cable Tech Expo 2022 in the city of Brotherly Love, Philadelphia, Pennsylvania. Joining me today is Zenita Henderson, the CMO of Segra. Zenita, welcome to the Broadband Bunch. Zenita Henderson: Thank you. Thank you for […]

High-speed internet and telephone service for West Texas

The following transcript has been edited for length and readability. Listen to the entire discussion here on The Broadband Bunch. The Broadband Bunch is sponsored by ETI Software. Joe Coldebella: Hello, and welcome to another episode of The Broadband Bunch. I’m Joe Coldebella, your host for this episode. Joining me is Patrick Sherrill, the general […]

Calix ConneXions 2022 event review and more

The following transcript has been edited for length and readability. Listen to the entire discussion here on The Broadband Bunch. The Broadband Bunch is sponsored by ETI Software. Pete Pizzutillo: Hello and welcome to another episode of the Broadband Bunch. My name is Pete Pizzutillo and I have the pleasure of speaking with Michael Weening. […]

Financial Transformation in Broadband

Peter Pizzutillo Thank you for joining us today. I like to welcome this special guest, Brandon Ogilvie. He’s the CFO of all points broadband. Brendan, thanks for joining our conversation today about financial transformation. Brandon Ogilvie Thank you. Happy to be here. Peter Pizzutillo We’re gonna dig in a little bit about what you and […]

Event Recap of Fiber Connect 2022

The following transcript has been edited for length and readability. Listen to the entire discussion here on The Broadband Bunch. The Broadband Bunch is sponsored by ETI Software. Joe Coldebella: Hello and welcome to another episode of The Broadband Bunch. I’m Joe Coldebella. We are at Fiber Connect 2022 in Nashville, Tennessee. This event is […]

Women in Fiber – Fiber Broadband Association

The following transcript has been edited for length and readability. Listen to the entire discussion here on The Broadband Bunch. The Broadband Bunch is sponsored by ETI Software. Joe Coldebella: Hello, and welcome to another episode of the Broadband Bunch. I’m your host, Joe Coldebella. Joining me today are Holly Ruser and Alexa Edens. These […]

ETI Named to FTTH Top 100

ETI Software is proud to be named a “FTTH Top 100 Company” again this year by industry magazine Broadband Communities. The annual award recognizes service providers, vendors and other organizations that advance the cause of fiber-based broadband. “ETI has a long history of provisioning fiber technologies for telcos, municipalities and utilities across North America,” said […]

How ETI Can Accelerate Calix Systems Deployment

Calix has partnered with ETI to help our joint customers turn up Calix equipment more rapidly using fewer people and, in less time, resulting in faster ROI, increased sales and higher customer satisfaction.  ETI’s Triad is a highly adaptable Operation Support System (OSS) platform that helps to reduce operating expense through automated fulfillment and service […]

Broadband Workforce Development: Is Investing in Employee Training The Key?

Steve Harris of SCTE makes us understand how broadband workforce management and training can help handle the rapid broadband growth.

“Future of Work” Trends Will Impact All Areas of a Telco

By Charlotte Patrick What is the “Future of Work”? The Future of Work is a complex mix of external and internal drivers which will exert pressure on the telco to change – both immediately and into the long-term.  The term means different things to different parties within the ecosystem of thinkers, consultants and commentators on […]

Broadband Deployment Trends in Workforce Management

Let’s take a look at some viable options carriers, service providers, municipalities, technology equipment providers and professional service organizations can leverage to resolve labor constraints and meet deployment demands successfully. Broadband service providers must ask themselves how they will meet the demands of each phase of a project’s lifecycle from needs assessment, business case, design, […]

Fiber Broadband is King in Speed Test

Data generated by HighSpeedInternet’s speed test tool has determined that Google Fiber – with an average download speed of 160.5 Mbps – is the fastest in the United States.

Broadband Industry Outlook – interview with Rick Talbot, ACG Research

A great discussion on how the industry is at a crossroads and how important it will be for the industry to get it right moving forward.

ETI Releases Integration with Microsoft Dynamics 365 Business Central

ATLANTA, GA – September 14, 2021:  ETI Software Solutions today announced its integration with Microsoft Dynamics 365 Business Central, an all-in-one business management solution for small to midsize companies. “Digital Services Provider Billing for Dynamics 365” is tailored for telecommunication organizations and network operators. “By combining Microsoft Dynamic’s scalability, security, and reliability with TM Forum […]

Broadband Workforce Challenges and Opportunities

Camilla Formica, CRO of NCTI shared her views and explained the importance of training the next generation of telecommunications workers

“Even cows need a gigabit connection!” How ROCK Networks is ramping up connectivity in rural Canada?

President and CEO of ROCK Networks, Joe Hickey talking about how Rock Networks is ramping up connectivity in rural Canada.

Broadband Community Event: Mountain Connect 2021

This episode features the director and chief architect behind Mountain Connect, Jeff Gavlinski, Talking about Mountain Connect 2021, an agnostic event that concentrates on bringing connectivity to the Western United States with an emphasis on helping underserved and unserved areas.

Electric Cooperative Broadband: Interview with GoSemo

In this episode with Sean Vanslyke, CEO, SEMO Electric Cooperative, we touch on a number of areas including Camp SEMO, a boots on the ground tutorial to help new employees and guests of the co-operative learn about the inner workings of the GoSEMO fiber operation.

Community Broadband Makes a Difference

Whether it’s delivering gig service or helping the less fortunate gain access to the internet, Ting and their philosophy seem to be working. In this episode, we chat with Ting’s Charlottesville city manager Kara Chandeysson as we discuss what they are doing to make a difference in their community.

Telco Accelerator: Pulling Back the Curtain

In this episode we take an in-depth look at Microsoft’s Telco Accelerator with Program Manager, Martin Wahl.

Wireless Network Infrastructure Building at a Blistering Pace

Alex Schwartz, VP of Business Development with Tillman Infrastructure talks in-depth about Wireless Infrastructure.

ETI Partners with Invoice Cloud

ATLANTA, GA – May 11, 2021: In the midst of record demand exacerbated by the pandemic, broadband service providers have been seeking ways to simplify processes, improve technology and enrich the customer experience.  ETI Software, a global leader in service lifecycle management software, and Invoice Cloud, an EngageSmart solution for online bill payment services, have […]

Helping Members with Digital Transformations.

This episode of the Broadband Bunch features, George Glass, CTO of TM Forum talking about how TM Forum as an industry association, fosters collaboration for the greater good of the telecommunications industry and more!

ETI Leads with Microsoft’s new Telecommunications Accelerator

 ATLANTA, GA – May 3, 2021:  Microsoft partnered with ETI Software Solutions to expand its Common Data Model to include new industry-specific attributes based on the TM Forum Open Digital Framework. The collaboration extends the capabilities of Microsoft solutions for the telecommunications industry – enabling solutions that deliver new insights and more personalized customer engagements spanning the full subscriber lifecycle. […]

ETI Leads with Microsoft’s new Telecommunications Accelerator

Microsoft partnered with ETI Software Solutions to expand its Common Data Model to include new industry-specific attributes based on the TM Forum Open Digital Framework.

HomeGrid Forum Outlines the Case for G.hn

Technology vendors and service providers must work together to provide the market with interoperable standards-based networking solutions that leverage existing wired infrastructure, said HomeGrid Forum President Livia Rosu.

Is Wireless the Answer to the Digital Divide?

This episode features Ely Compean, who thinks that wireless should play a vital role, in fact, when done properly, Ely believes wireless is the obvious answer in most rural areas. Listen to the conversation as our hosts Craig, and Jeff with Ely takes a deep dive into this very interesting discussion.

Fiber Broadband Infrastructure Construction with a Platform that Digitizes Workflows End-to-End

Our guest on today’s podcast is Bryan McIver, the CEO of Vitruvi which provides Infrastructure Construction Management Software. Bryan talks with us about how he got his start in “horizontal” construction and the challenges that led him to develop Vitruvi’s platform. He tells us how the platform brings fiber broadband infrastructure construction project teams, processes and real-time data together – for efficiency and control.

Fiber Broadband Infrastructure Company Working Hard To End the Digital Divide

The following podcast is a discussion with Kevin Morgan, the Chief Marketing Officer at Clearfield and a board member of the Fiber Broadband Association. We cover a variety of topics including infrastructure deployment, closing the digital divide, and Kevin’s duties as an officer at the Fiber Broadband Association.

RTIME ONLINE 2021 Broadband Together

NTCA-The Rural Broadband Association represents nearly 850 independent, community-based telecommunications companies that are leading innovation in rural and small-town America. Each year, a highlight of the NTCA calendar is RTIME, the Rural Telecom Industry Meeting and Expo. Today we speak with Shirley Bloomfield, CEO and Fred Johnson, Board Chairman of NTCA-The Rural Broadband Association about this year’s virtual event and its packed agenda of keynote speakers, panels and sessions.

Hindsight is 2020: Broadband Bunch Highlights

The Broadband Bunch 2020 Year in Review features hosts Craig Corbin, Pete Pizzutillo and Brad Hine discussing notable interviews over this remarkable year.

AT&T – A Connectivity Company at its Core

Our podcast guest today has spent more than two decades in technology development, and has been part of the design and initial service launch of every major technology upgrade for AT&T going back to GSM Edge and LTE. It is a pleasure to welcome the Senior Vice President for Broadband Product Management and Strategy at AT&T, Cheryl Choy.

2020 Virtual Fiber Connect Preview

Our guest today has participated in Fiber Broadband Association (FBA) activities for the past 13 years in a number of capacities and has served as Conference Committee Chair since 2016. A 24 year veteran of the telecommunications industry and Executive Vice President with On Trac Inc. It is a pleasure to welcome Mr. Joseph (J.J.) Jones.

Transforming the Customer Experience for Telcos

Today’s podcast features Rick Lievano, who serves as the Worldwide Director of Industry Technology Strategy for the Microsoft telecommunications industry. RIck works to develop solutions and reference architectures to address the rapidly changing needs of telecommunications providers.

Better Fiber Infrastructure Ignites Digital Transformation

Marc Dyman, Chief Revenue Officer for FiberLight joins The Broadband Bunch podcast to discuss fiber design, operation and deployment tactics and elements.

Pioneer Broadband – Bringing Fiber Broadband to Rural Maine

This episode features Tim McAfee, CEO, and Founder, Pioneer Broadband discussing the challenges they face with broadband technology in a state like Maine, which is more densely populated by trees than people?

NTCA’s Ongoing Mission in Support of Rural Broadband

This episode discusses NTCA’s role in both supporting rural broadband service providers, helping policymakers at the state and federal levels understand the impact and the importance of high quality broadband across the nation.

FCC’s Keep Americans Connected Pledge Now Adopted by 750 Operators

More than 750 carriers and broadband providers have pledged to the Federal Communications Commission that they will waive service and late fees along with keeping Wi-Fi hotspots open through the end of June

AeroNet’s journey from WISP Integrating Fiber Broadband to Converged or Hybrid ISP

A podcast with Aeronet, the leading broadband service provider in Puerto Rico, discussing spectrum bandwidth and interference challenges as well as their role in the Hurricane Maria recovery.