What is the “Future of Work”?
The Future of Work is a complex mix of external and internal drivers which will exert pressure on the telco to change – both immediately and into the long-term. The term means different things to different parties within the ecosystem of thinkers, consultants and commentators on technical and strategic topics:
Future of Work Trends
Source: Charlotte Patrick Consult, Mar 2022 (with definition of Industry 4.0 from https://www.salesforce.com/blog/what-is-the-fourth-industrial-revolution-4ir/)
These trends will have significant impact on telcos:
To dive more deeply into this topic, please download a copy of the more detailed report. The report includes this Executive Summary and then provides insight and action points for each of the trends discussed.