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Category: automation

Broadband Label Compliance: An Essential Checklist for ISPs

Navigating the FCC’s broadband label requirements involves several critical steps that Internet Service Providers (ISPs) must follow to ensure full compliance. This blog post outlines the three essential actions that ISPs need to undertake.  Each step supported by ETI’s Broadband Label Genie. Prominent Display of Labels The FCC mandates that broadband labels must be visibly […]

AI in Broadband: Insights from Actifai’s Ned Brody

The following summary has been condensed for length and readability. To listen to the full discussion, click here. This episode is sponsored by ETI Software and VETRO FiberMap. In this episode of The Broadband Bunch,  Ned Brody, the founder of Actifai, discusses the role of artificial intelligence (AI) in the broadband industry. The conversation spans […]

What ISPs Need to Know About the FCC’s Latest Broadband Label Clarifications 

With the Broadband Consumer Labels deadline approaching, many providers are seeking clarity on the updated guidelines and implementation. Since the FCC mandate has changed since its initial approval, let’s explore the specifics. You can read the entire FCC clarification order here.   https://docs.fcc.gov/public/attachments/FCC-23-68A1.pdf   Changes to How Providers Display the Labels  The FCC’s mandate requires […]

ETI Software Automates FCC Compliance Reporting

ATLANTA, GA – August 23, 2024: ETI Software, a leading provider of telecommunications software solutions, announced today the launch of Broadband Reporting Genie, an automated solution designed to simplify Broadband Data Collection (BDC) and transparency reporting mandated by the FCC. This new offering is a companion to ETI’s Broadband Label Genie, which streamlines the creation […]

Broadband Regulations 2024: Navigating New FCC Reporting Mandates

The following summary has been condensed for length and readability. To listen to the full discussion, click here. This episode is sponsored by ETI Software and VETRO FiberMap. In this episode of the Broadband Bunch, host Brad Hine engages with Rhyan Neble, Vice President of Product Innovation at ETI Software. Following a tour of industry […]

Broadband Infrastructure: Expert Insights on Automation, Community Engagement, and Future Trends

The following summary has been condensed for length and readability. To listen to the full discussion, click here. This episode is sponsored by ETI Software and VETRO FiberMap. In this episode of The Broadband Bunch, host Brad Hine engages with Rob Johnson, the CTO of Novos Fiber. This discussion provides an in-depth exploration of Rob’s […]

Telecommunications Trends: AI and Design Automation in Broadband

The following summary has been condensed for length and readability. To listen to the full discussion, click here. This episode is sponsored by ETI Software and VETRO FiberMap. This episode of The Broadband Bunch, hosted by Pete Pizzutillo, presents a discussion with Alain Meller, Deputy CEO of Setics. Meller provides a detailed account of the […]

ETI Launches AI-Powered Field Service and Workforce Management Solution

ATLANTA, GA — ETI Software Solutions today announced a new field service and workforce management solution designed specifically for telecommunications and internet service providers (ISPs). Leveraging predictive artificial intelligence (AI), the solution boosts technician productivity through resource scheduling optimization (RSO) and enhances customer satisfaction. The AI capabilities set this solution apart by predicting work duration […]

Optimizing Telecom Field Service Management with AI

Optimizing Telecom Field Service Management has never been more important. Your front-line workers are often the reason customers keep or reject your products and services. However, Artificial Intelligence (AI) is rapidly becoming a game-changer for telecom and broadband operators, transforming how they manage field service operations. 1. Optimizing Telecom Field Service Management with AI: Predictive […]

Telecommunications Trends: Exploring Data and Regulation

The following summary has been condensed for length and readability. To listen to the full discussion, click here. This episode is sponsored by ETI Software and VETRO FiberMap. In this episode of the Broadband Bunch, hosted by Brad Hine, they delve into the dynamic world of telecommunications with a seasoned expert, Bryan Darr. With a […]

FTTH Rollout, AI, Automation, and Telecom Industry Trends

The following summary has been condensed for length and readability. To listen to the full discussion, click here. This episode is sponsored by ETI Software and VETRO FiberMap. In an engaging episode of the Broadband Bunch, hosted by Pete Pizzutillo, Amerigo Garofano, Vice President of Telecom at Sightracker, shares insights into the telecommunications industry’s current […]

How ETI Software Ensures Compliance and Streamlines MDU Billing

Adapting to New Regulations with ETI Software Solutions With the Federal Communications Commission (FCC) proposing significant changes to bulk billing practices, Multi-Dwelling Units (MDUs) face a pivotal shift in how internet services are billed and managed. Traditionally, bulk billing allowed property owners to negotiate a single contract for internet service for the entire building, which […]

Bridging the Digital Divide: Strategic Planning and CAPEX Optimization

The following summary has been condensed for length and readability. To listen to the full discussion, click here. This episode is sponsored by ETI Software and VETRO FiberMap. Introduction to Gravity Path Partners In a recent episode of the Broadband Bunch podcast, host Brad Heine engages in a stimulating conversation with John Canker, managing director […]

How Automated Field Service Supercharges Customer Service and Boosts ROI

Field service is a cornerstone of customer relationships.  Imagine how much smoother things would run if you had a powerful tool to elevate your field service delivery.  This translates directly to your financial health in two ways: happier customers and a leaner operation. ETI’s Field Service Solution is built on the Microsoft Dynamics 365 suite […]

Don’t Get Left Behind: How Automation with Broadband Label Genie Ensures ISP Compliance with Ever-Changing FCC Regulations

The telecommunications landscape is ever-evolving, with regulatory changes being constant. The recent modifications to the FCC’s Broadband Nutrition Label template underscore the dynamic nature of compliance requirements.  Internet Service Providers (ISPs) must recognize the frequency of these changes and the pivotal role automation plays in maintaining compliance.  Enter Broadband Label Genie. Designed to tackle the […]

Maximizing Broadband Efficiency: Harnessing Data with Nrby for Smarter Networks

The following transcript has been edited for length and readability. Listen to the entire discussion here on The Broadband Bunch. The Broadband Bunch is sponsored by ETI Software and Vetro FiberMap. Joe Coldebella: This episode of the Broadband Bunch is sponsored by ETI Software and VETRO FiberMap. Hello, and welcome to another episode of the […]

FCC Broadband Labels: Unveiling the New Mandates and Reporting Requirements

The following transcript has been edited for length and readability. Listen to the entire discussion here on The Broadband Bunch. The Broadband Bunch is sponsored by ETI Software and  VETRO FiberMap. Joe Coldebella: This episode of The Broadband Bunch is sponsored by ETI Software and VETRO FiberMap. Broadband Labels and Reporting Requirements Unveiled Brad Hine: Hello […]

5 Ways Network Provisioning Tools Improve Customer Experience

In today’s competitive telecommunications market, customer experience is everything Customers expect fast, reliable, and affordable service. They also want a seamless experience from onboarding to support. This is why broadband service providers (BSP) should turn to their network provisioning tools to make a good customer experience a reality. Here’s what they do: Reduce customer wait […]

How AI is Transforming the Telecommunications Industry

The following transcript has been edited for length and readability. Listen to the entire discussion here on The Broadband Bunch. The Broadband Bunch is sponsored by ETI Software. Joe Coldebella: Hello and welcome to another episode of The Broadband Bunch. I’m Joe Coldebella, and we are in the Harrison Edwards Media Center at Mountain Connect […]

Elevating Telecommunications Field Service with AI and AR

In the telecommunications industry’s rapidly evolving landscape, innovation is the driving force that will help Tier 2 and Tier 3 broadband providers stay competitive.  Augmented Reality (AR) and Artificial Intelligence (AI) have emerged as transformative solutions that are reshaping the way field service operations are executed.  According to Gartner*, companies utilizing AR in field service […]

Seven Reasons How Embracing Automation Enhances Efficiency

Challenges such as revenue erosion, skilled labor shortages, capital intensity, and outdated legacy systems are all contributing to significant transformation in the telecom industry these days. In response, broadband service providers (BSP) are turning to automation as an important strategic initiative to reshape their monetization strategies and operational models. According to a recent Heavy Reading/Juniper […]