Telecom IT has long been a source of frustration, plagued by high costs and inefficient systems. This isn’t just an inconvenience; it’s a major roadblock to innovation and speed to market. Communication Service Providers (CSPs) are feeling the pain more than ever, and they know the old ways of handling operations just aren’t cutting it anymore.
For years, CSPs have been stuck between a rock and a hard place. The “Best of Breed” approach, while offering top-tier products, often results in a complicated patchwork of incompatible systems. On the other hand, the “Single Vendor” method, while simpler, locks you into a partnership that may not grow with you. Neither option offers the flexibility and agility CSPs desperately need, and both can be expensive and cumbersome.
A New Approach: Integration as a Service (IaaS)
Thankfully, a new approach is emerging: Integration as a Service (IaaS). This cloud-based solution is transforming how telecom operations connect applications, systems, and data, automating and accelerating the entire process. At ETI, we’ve been leveraging this approach internally to develop faster solutions for our customers, and now we’re excited to introduce our new IaaS offering: intelegrate.
intelegrate tackles the biggest integration bottlenecks head-on, slashing timelines from months to just weeks. By automating API ingestion, setup, and deployment, it frees up ISPs to focus on what matters most: growth, efficiency, and customer experience. No more wrestling with outdated and costly integration methods.
Imagine this: A CSP wants to implement a new service. With intelegrate, they can seamlessly integrate a network management microservice from one vendor, a payment tracking microservice from another, and their own in-house cybersecurity microservice, all working together flawlessly. It’s the best of both worlds – the specialization of “Best of Breed” combined with the simplicity of “Single Vendor” but with the speed and agility that today’s market demands. Implementing a new service becomes as simple as activating a new microservice.
The Power of Open APIs
This microservice ecosystem is powered by TM Forum’s Open APIs, which are rapidly becoming the industry standard. The Open Platform’s modular structure not only ensures inter-service operability but also allows it to thrive in multi- or hybrid cloud environments.
Key Benefits of IaaS
With ETI’s intelegrate solution, providers can take advantage of multiple benefits, including:
- Faster Integration Timelines: Reduce integration time from 6+ months to just 2-4 weeks, enabling faster service launches and accelerated time-to-revenue.
- Automation & Efficiency: Automate API ingestion, configuration, and deployment, eliminating manual workflows and reducing reliance on expensive specialized developers.
- Seamless Connectivity: Connect any API, application, or device without major infrastructure changes, working seamlessly across cloud-based, hybrid, and on-premise environments.
- Smarter Data Consolidation: Break down data silos and consolidate enterprise-wide data for improved business intelligence, analytics, and reporting.
- Optimized Operations: Link fiber management, service activation, billing, and customer experience platforms for enhanced network visibility, automation, and proactive maintenance through AI/ML-powered insights.
The Future of Telecom is Here
Today’s broadband enterprises demand efficient capital utilization, optimized operations, and fast, reliable connectivity. They’re not just looking for tools; they’re looking for outcomes. With ETI’s intelegrate, that outcome-oriented goal is finally within reach. It’s time to ditch the IT bloat and embrace the future of telecom integration.
