Artificial Intelligence (AI) has moved beyond futuristic concepts to become a tangible and indispensable tool for telecom service providers. From optimizing network performance to revolutionizing customer experience, AI is reshaping how these companies operate, innovate, and ultimately, serve their customers. One of the most significant applications of AI in telecom is in network optimization and […]
The quality of our broadband and telecom services isn’t just a convenience – it’s a necessity. From seamless streaming and lag-free gaming to reliable video calls and efficient remote work, we depend on these providers daily. So, how are they measuring up in the eyes of their most important critics: their customers? Recent surveys paint […]
Service providers today face a myriad of challenges in managing their operations support systems (OSS) and business support systems (BSS). At the CBAN/IAMU Spring Conference in Ames, Iowa this week, industry leaders convened to discuss the evolving landscape of these critical systems. ETI Software delivered one of the key presentations. With 30 years of expertise […]
The telecom and technology landscape is in constant flux, driven by relentless innovation and evolving consumer demands. To make sense of this dynamic environment, industry watchers rely on resources like Fierce Network’s 2025 Telecom and Tech M&A Tracker. This tool provides a detailed look at the mergers and acquisitions shaping the future of connectivity, and […]
Providers are under intense pressure to deliver more, faster, and with greater efficiency. The old way of doing things—those isolated, siloed systems—simply can’t keep pace. Real-time data, automated workflows, and seamless connectivity are now essential. In this environment, data quality becomes a critical factor, especially when pursuing a best-of-breed strategy. Why Data Quality Matters for […]
The Postman State of the API Report, released in October of 2024, draws insights from over 5,600 developers and API professionals, and delivers a comprehensive overview of the current API landscape and its evolving trends. The latest report emphasizes the growing importance of the API-first approach, the challenges of API collaboration, and the increasing role […]
Software updates. They’re a necessary, often daunting, aspect of modern business. From patching critical security vulnerabilities to deploying feature enhancements, managing software versions across a complex ecosystem can quickly become a logistical quagmire. Traditional update methods often involve manual intervention, leading to errors, downtime, and increased operational costs. But what if there was a way […]
No longer confined to the realm of imagination, artificial intelligence is now a powerful force reshaping industries. Its potential, ranging from bespoke user experiences to fully automated workflows, appears boundless. Yet, the realization of this potential is fundamentally tied to a single, often underappreciated element: the caliber of the data that fuels it. Think of […]
The race to connect the world with high-speed fiber is on, and the telecom industry is pushing forward at an unprecedented pace. But amidst this rapid expansion, a critical bottleneck is hindering progress: the disconnect between construction data and subscriber systems. This lack of seamless integration is causing headaches for Internet Service Providers (ISPs), leading […]
Telecom IT has long been a source of frustration, plagued by high costs and inefficient systems. This isn’t just an inconvenience; it’s a major roadblock to innovation and speed to market. Communication Service Providers (CSPs) are feeling the pain more than ever, and they know the old ways of handling operations just aren’t cutting it […]
The telecom industry is moving faster than ever, and integration should not slow you down. ISPs and telecom providers rely on a diverse ecosystem of software, applications, and platforms to manage their operations, from network deployment and service activation to customer experience and enterprise intelligence. Yet, integrating these systems has long been a time-consuming, complex, […]