The following transcript has been edited for length and readability. Listen to the entire discussion here on The Broadband Bunch. The Broadband Bunch is sponsored by ETI Software. Pete Pizzutillo: Hello and welcome to another episode of the Broadband Bunch. This is Pete Pizzutillo at the Calix Connections 2022. I am joined by Adam Ross […]
CEO, of Adams Telephone Co-Operative talking about his company, managing Hybrid Broadband Networks, GIS data, and more
The speed of change has accelerated, and Communication Service Providers are challenged with the need to change to remain competitive. BSS needs to transform into something that is much more flexible, dynamic, and agile.
Getting to the root of customer experience (CX) and succeeding has led to a renewed focus on customer service. And good customer service is no longer enough. What’s required is delivering a consistent and meaningful experience across their entire organization.
Every service providers faces the challenge of integrating different platforms smoothly and without breaking the bank. ETI’s Vice President of…
Hurricanes. Tornadoes. Floods. When a natural disaster strikes, service providers are often right behind emergency workers on the ground, trying…
Many providers contemplate using manual processes to manage service delivery on their fiber network. While this may work during the…
ETI’s Vision BSS is a complete billing and customer care software solution which supports all aspects of delivering broadband services,…