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Tag: broadband-automation

One Customer Order Equals Dozens of System Interactions

This article was inspired in part by a recent LinkedIn post from David Tidd, ETI’s VP of Engineering, exploring synchronous and asynchronous integration patterns in telecom. His framework raised a broader question for us: What actually happens across the enterprise after a customer places an order?  A customer visits a broadband provider’s website, checks service […]

How AI Is Transforming Broadband Operations at Blue Stream Fiber

The following summary has been condensed for length and readability. To listen to the full discussion, click here. This episode is sponsored by intelegrate and VETRO FiberMap. Artificial intelligence has become one of the most talked-about topics in broadband, but many providers are still searching for practical ways to apply it. In this episode of […]

Broadband Industry 2025 Year in Review and 2026 Outlook with The Broadband Bunch

The following summary has been condensed for length and readability. To listen to the full discussion, click here. This episode is sponsored by intelegrate and VETRO FiberMap. In this episode of The Broadband Bunch, hosts Brad Hine and Pete Pizzutillo brought together a panel of industry leaders for their annual Year in Review and Buy, […]

How 360 Broadband Uses AI and Customer Experience to Compete in Rural Broadband

The following summary has been condensed for length and readability. To listen to the full discussion, click here. This episode is sponsored by ETI Software and VETRO FiberMap. In this episode of The Broadband Bunch podcast, host Brad Hine interviews Drew Beverage, Chief Operating Officer of 360 Broadband, at Mountain Connect 2025 in Denver, Colorado. […]

AI in Broadband: Why Interoperability Is the First Step

The following summary has been condensed for length and readability. To listen to the full discussion, click here. This episode is sponsored by ETI Software and VETRO FiberMap. Artificial intelligence is transforming the broadband industry—but not without challenges. In this episode of The Broadband Bunch, host Brad Hine speaks with Jeff Boozer, VP of Broadband […]

Rural Broadband Innovation: PTCI and GOCare Set New Standards in Customer Service

The following summary has been condensed for length and readability. To listen to the full discussion, click here. This episode is sponsored by intelegrate and VETRO FiberMap. In this edition of The Broadband Bunch, host Brad Hine joins the action on the floor of the NTCA RTIME Conference in San Antonio, Texas, to bring listeners a […]