Service providers are constantly challenged to rapidly deploy new technologies and services while efficiently managing back-end systems. The pressure is on to deliver a seamless, real-time experience for both your CSRs, service technicians, IT team and most importantly, your subscribers.
Triad is designed to meet that challenge head-on. Built on 30+ years of telecom OSS development expertise, Triad empowers you with automated, flow-through service activation and subscriber management capabilities, supporting virtually any technology. This means streamlined operations, improved customer satisfaction, and a faster path to market for your new offerings.
Available in the cloud or on prem, Triad is ideally suited to quickly and efficiently migrate manual, error-prone provisioning to a fully automated process by creating a seamless integration layer between billing systems and control systems. Triad is flexible and scalable, enabling it to rapidly adapt to your changing business needs.
The Triad Difference
- Accelerated Deployment of New Services: Low-code/no-code integration slashes interface build time and expense, getting you to market faster and generating revenue sooner.
- Eliminate Existing Provisioning Headaches: Pre-built integrations automate time-consuming manual tasks, extending the life of your legacy systems.
- Simplify IT Management: Cloud deployment eliminates the burden of in-house system maintenance and hardware, with automatic updates ensuring you always have the latest features.
- Billing Agnostic: Seamless compatibility with leading billing solutions ensures rapid, flexible deployment and easy integration.
- Modular: Start with core provisioning services and scale up as needed, adding capabilities without disrupting operations.
- Scalability: Our cloud-based solution handles increasing loads without performance drops, ensuring reliability for any size operation.
ETI’s History of Telecom Provisioning Software
At the core of our long-term success is our expertise in providing zero-touch telecom provisioning software, automation, service orchestration, network configuration, inventory control, performance management and network, device and technology agnostic. Regardless of the mix of network topographies (fiber, copper, coax, or satellite) or devices (ONTs, residential gateways, DSL modems, cable modems or set-top boxes), ETI’s Triad ensures rapid integration.
Triad supports all major technology providers of FTTH, DSL, video, VoIP telephony, and TR-069. While each vendor’s integration is unique, the functional scope of each one is the same: to provide flow-through service activation for voice, video, and data to end-users. Triad eliminates the pain and cost of point-to-point application integration, connecting and unifying business processes across applications, data sources, and APIs.
Triad is designed to require little direct user input as it receives information from the service provider’s CRM / billing application as new orders are input by CSRs. New order information is relayed to Triad which automatically updates the configuration of the end-user’s device, data circuit, and/or phone line to match the services assigned to the customer. Making this all possible is the underlying configuration of each interface within Triad that maps billable services to the authorizations required by each technology vendor.
