Artificial Intelligence (AI) has moved beyond futuristic concepts to become a tangible and indispensable tool for telecom service providers. From optimizing network performance to revolutionizing customer experience, AI is reshaping how these companies operate, innovate, and ultimately, serve their customers. One of the most significant applications of AI in telecom is in network optimization and […]
The quality of our broadband and telecom services isn’t just a convenience – it’s a necessity. From seamless streaming and lag-free gaming to reliable video calls and efficient remote work, we depend on these providers daily. So, how are they measuring up in the eyes of their most important critics: their customers? Recent surveys paint […]
Service providers today face a myriad of challenges in managing their operations support systems (OSS) and business support systems (BSS). At the CBAN/IAMU Spring Conference in Ames, Iowa this week, industry leaders convened to discuss the evolving landscape of these critical systems. ETI Software delivered one of the key presentations. With 30 years of expertise […]
The telecom and technology landscape is in constant flux, driven by relentless innovation and evolving consumer demands. To make sense of this dynamic environment, industry watchers rely on resources like Fierce Network’s 2025 Telecom and Tech M&A Tracker. This tool provides a detailed look at the mergers and acquisitions shaping the future of connectivity, and […]
M&A activity in 2024 was constant, ranging from major deals like Verizon’s purchase of Frontier to widespread private equity investments. The trend is expected to continue in 2025, as mergers can offer significant benefits, such as increased market share, expanded service offerings, and access to new technologies. However, the post-merger integration process is notoriously complex, […]
In the rapidly evolving telecommunications industry, mergers and acquisitions (M&A) have become commonplace. They present opportunities to augment the range of services provided, expand market reach, and achieve operational efficiencies. However, these processes can introduce complexities as new technologies are integrated into existing operations. Internet Service Providers (ISP) need a platform that can facilitate a […]