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Tag: field-service-automation

Optimizing Telecom Field Service Management with AI

Optimizing Telecom Field Service Management has never been more important. Your front-line workers are often the reason customers keep or reject your products and services. However, Artificial Intelligence (AI) is rapidly becoming a game-changer for telecom and broadband operators, transforming how they manage field service operations. 1. Optimizing Telecom Field Service Management with AI: Predictive […]

How Automated Field Service Supercharges Customer Service and Boosts ROI

Field service is a cornerstone of customer relationships.  Imagine how much smoother things would run if you had a powerful tool to elevate your field service delivery.  This translates directly to your financial health in two ways: happier customers and a leaner operation. ETI’s Field Service Solution is built on the Microsoft Dynamics 365 suite […]

How AI is Transforming the Telecommunications Industry

The following transcript has been edited for length and readability. Listen to the entire discussion here on The Broadband Bunch. The Broadband Bunch is sponsored by ETI Software. Joe Coldebella: Hello and welcome to another episode of The Broadband Bunch. I’m Joe Coldebella, and we are in the Harrison Edwards Media Center at Mountain Connect […]