Intelegrate Connect: Telecom, ISP, & Broadband Integration

Intelegrate Connect is ETI’s cloud-based, low-code integration engine built for telecom and broadband service providers. It connects OSS, BSS, network devices, and data sources through a single interoperability layer, automating workflows, eliminating manual handoffs, and resolving complex telecom system integration challenges using TM Forum Standards architecture. The result is faster digital services delivery, greater operational efficiency, and a unified foundation for real-time network management. It also lays the groundwork for artificial intelligence and orchestration as your business operations evolve.

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What Makes Intelegrate Connect Different?

Time to Market

Launch digital services faster by removing system integration bottlenecks between communication systems. Intelegrate Connect’s reusable connectors cut deployment timelines so your team spends less time wiring and more time delivering.

Automated Workflows

Replace manual, error-prone business processes with automated data collection and system-to-system communication.

Provision, update, and sync across platforms without manual intervention
Reduce processing errors and free up your operations team

AI powers big data analysis and automation workflows, showcasing neural networks and data streams for business. Artificial intelligence, machine learning, digital transformation and tech innovation.

Single Data Source

Consolidate network data, customer records, and data management layers into one unified view. Your team gets actionable insights without toggling between disconnected or incorrect systems.

Reduce Complexity

Legacy system integrations break when vendors update their APIs. Intelegrate Connect adapts automatically, lowering long-term maintenance costs and reducing integration risk to old and new systems.

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Customer Experience

Faster provisioning, fewer errors, and better service quality across the service lifecycle all add up to a better experience for your subscribers. Seamless integration on the operations side means fewer delays and issues on the customer side.

Telecom operators run on dozens of interconnected communication systems, from billing and provisioning to network management and field service. When those systems can’t talk to each other in real time, the result is manual workarounds, data silos, and slower service delivery. Intelegrate Connect bridges those gaps through a single, cloud-based network integration layer that links OSS, BSS, network devices, and telemetry data across on-premises, data center, and cloud environments.

Intelegrate Connect also builds the interoperable foundation your team needs to move toward automation, orchestration, and AI-driven network operations. Instead of maintaining fragile point-to-point integrations, network operators get a scalable platform that keeps systems aligned as their telecom infrastructure evolves.

Across the telecommunications industry, providers are under pressure to modernize without disrupting customer service or day-to-day operations. Intelegrate Connect’s integration capabilities give telecom companies a path to digital transformation that works with their existing stack, delivering low-latency data flows and efficient management of the systems that keep communication networks running.

Integration That Keeps Your Systems in Sync

Integrations in weeks, not months

Connect Devices Through One Layer

Low-Code

Flexibility

Adaptive Integrations

The Backbone for

AI Data

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Frequently Asked Questions

What is Intelegrate Connect?

Intelegrate Connect is ETI’s app-to-app integration solution that connects telecom and broadband systems using a low-code, cloud-based platform. It links OSS, BSS, network devices, and data sources into a single integration layer so your team can automate workflows and eliminate manual processes.

How is Intelegrate Connect different from custom-coded integrations?

Traditional integrations are built point-to-point and break when vendor APIs change. Intelegrate Connect uses reusable, standards-based connectors that adapt automatically, reducing long-term maintenance costs and integration risk.

What systems does Intelegrate Connect work with?

Intelegrate Connect integrates across OSS, BSS, network infrastructure, field service platforms, and third-party applications in both on-premises and cloud environments. If your system has an API, Intelegrate Connect can connect to it.

Does Intelegrate Connect support real-time data sharing?

Yes. Intelegrate Connect enables real-time system-to-system communication, giving network operators up-to-date telemetry data and operational visibility without batch processing or manual data pulls.

Is Intelegrate Connect ready for AI and automation?

It is. Intelegrate Connect creates the interoperable data foundation that AI-driven automation, machine learning models, and orchestration tools need to function accurately at scale.

What's the difference between Intelegrate Connect, Automate, and Observe?

Each product addresses a different layer of telecom operations. Intelegrate Automate handles provisioning and flow-through service activation across your network devices. Intelegrate Observe delivers real-time network telemetry and device monitoring, normalizing data across vendors into a single view. Intelegrate Connect ties it all together as the app-to-app integration layer, connecting your OSS, BSS, and operational systems so data flows between them without manual intervention.

Hear What Our Customers Have To Say

From POTS to Broadband, Rural Co-op Values ETI as a Trusted Partner
Telephone cooperatives have long been crucial to bringing wireline services to rural areas. But gone are the days when co-ops simply provided Plain Old Telephone Service (POTS) to their communities. Today co-ops are the backbone of communications for their members, offering video, voice and data and often rebranding themselves as broadband providers. One Midwest telephone [...]
Taking Control of Devices
Spark New Zealand, the country’s largest retail broadband and wireless service provider, managed over half a million residential gateways of various technologies operating on two different Device Management Platforms.
Complex Conversions Simplified
Today, ETI Software supports 2.2 million Frontier Communications broadband subscribers across the nation. And it all began in 2010 with Frontier Communications’ acquisition of 200,000 Verizon Telecom customers. Providers of all sizes who need to improve the integration and management of complex broadband business operations and technology can gain valuable insight from this case study.
Embracing Growth
Cincinnati Bell Telephone has a storied history dating back to 1873. Its legacy of transformation continues to make it one of the most well-respected service providers in the nation. For the past seven years, ETI Software has supported CBT on their mission to provide innovative solutions to their customers.

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