In today’s rapidly evolving world, the ability to quickly access real-time accurate information is a critical necessity for businesses, particularly internet service providers (ISP) which operate in customer-centric industries. A recent survey conducted by the American Customer Satisfaction Index reveals that ISPs consistently rank at the bottom of the index, falling below airlines and health […]
New research from Parks Associations found 70% of U.S. broadband households now have streaming video devices connected to the Internet.
The ongoing impact of the COVID-19 pandemic will be felt in the smart home device market. This explosion of devices in the home gives CSPs a unique opportunity to meet customer expectations and build a better customer experience.
Today, increased dependence worldwide on the internet has placed a premium on real time proactive monitoring. ETI is introducing Unified Device Management, an innovative and award winning product that makes remote device management safer, quicker and more reliable.
The importance of remote device management, especially in this time of COVID-19, is discussed and features Greg Aston, Product Director for ACS and Device Management Solutions for ETI Software.
We all know the frustration that comes when you cannot get access to the information you need, whether its online…