Broadband networks generate enormous volumes of data, yet many operators still struggle to turn that data into actionable insight. As networks grow more complex — spanning access, transport, core, cloud, and customer premises equipment — traditional network monitoring tools are no longer sufficient. While monitoring can indicate when something is wrong, it often falls short […]
Broadband providers operate in one of the most system-intensive industries in the world. OSS, BSS, GIS, network monitoring, device telemetry, inventory, and customer platforms all play critical roles—yet too often they operate in isolation. This lack of system connectivity creates operational blind spots, slows response times, and increases costs. An Enterprise Interoperability Platform (EIP) solves […]
As fiber broadband networks scale and competition intensifies, one thing has become undeniably clear: the providers who best understand what’s happening inside their access network will deliver the best customer experience. That visibility comes from a source that every broadband operator already owns — ONT and OLT device telemetry. Every ONT in a home and […]
The introduction of AI in the broadband space promises to change its technical landscape. But while AI will transform networks and operations, the real foundation of modern telecom is data interoperability. Without systems that share, interpret, and use data consistently, AI can’t function, automation can’t scale, and providers can’t deliver reliable services. Here are the […]
As the year winds down, many of us pause to reflect on what we’re thankful for—family, health, growth, opportunities. But for those of us in the telecom and broadband world, there’s another source of gratitude that often goes unspoken: the privilege of working in an industry that directly shapes the future of our communities, especially […]
In the U.S., the digital divide is narrowing — but it’s not gone yet. According to a recent analysis by Reviews.org, nearly 8 million American households remain offline, even as internet adoption continues to rise. (reviews.org) This persistence of disconnected homes underscores why programs like BEAD (Broadband Equity, Access, and Deployment) are so critical: they’re […]
If the Fiber Broadband Association’s webinar on November 11, 2025 made one thing clear, it’s this: AI success starts—and too often ends—with data. Industry leaders Peter Cresse and Don Eben joined me, Jeff Boozer, as part of a panel that reiterates that point. Here’s a summary or if you prefer, you can watch the entire […]
As fiber networks continue to revolutionize connectivity, they also continue to create immense complexity. Modern broadband networks are characterized by vast numbers of active devices—specifically OLTs (Optical Line Terminals) in central offices and ONTs (Optical Network Terminals) in millions of customer homes. Effectively managing these assets is the key to service quality and operational efficiency. […]
Service assurance has become a critical differentiator for telecommunications providers. Ensuring that every subscriber enjoys reliable, high-quality service isn’t just about customer satisfaction—it’s essential for operational efficiency, regulatory compliance, and long-term profitability. As networks grow more complex and service expectations rise, providers need tools that deliver visibility, automation, and consistency across their operations. What is […]