ATLANTA, GA – October 10, 2024: EPlus Broadband, a leading provider of fiber internet services and a division of Jackson Energy Authority, has fully complied with FCC broadband labeling requirements using ETI Software’s Broadband Label Genie.
More than just a label generator, Broadband Label Genie automates, manages, and stores EPlus Broadband’s data in real time, ensuring accurate and up-to-date consumer labels for the residents of Jackson, Tennessee. Its easy-to-use format populates the FCC labels and returns a PDF file ready to print and embedded code to post.
“The solution works well and gives us the flexibility to easily manage the labels across all our customer contact opportunities,” said Mike Baughn, Sr. Vice President and Chief Technology Officer, Jackson Energy Authority. This streamlined process has allowed EPlus Broadband to efficiently operate while maintaining transparency for its customers.
“ETI Software has been a trusted partner for many years, providing automated provisioning and billing support for our utility and broadband services,” said Ben Lovins, Sr. Vice President, Telecommunications Division, Jackson Energy Authority. “We knew we could count on ETI to help us comply with the label mandate as well. With Broadband Label Genie, we’re able to deliver exceptional service while meeting FCC requirements.”
“Providers need a reliable and easy-to-use solution for managing label compliance that doesn’t involve complex data extraction or manual processes,” stated Jeff Fraleigh, President of ETI Software. “EPlus Broadband’s achievement of 100% compliance using Broadband Label Genie is a testament to our partnership and the effectiveness of this solution.”
Get started today! Visit www.broadbandfacts.ai to learn more. To request a demo or a consult about Broadband Label Genie, contact Priscilla Berarducci at info@broadbandfacts.ai.
About Jackson Energy Authority:
EPlus Broadband is a division of Jackson Energy Authority, serving cable TV, Internet and telephone services in Jackson, Tennessee.
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