ETI Software Solutions is proud to announce that Mike Riddle has been appointed to the position of Chief Operations Officer. With senior level experience at some of the industry’s leading Telecommunications, Cable Television and Broadband providers around the globe, Riddle brings a wealth of knowledge and practical experience to the position.
“Mike will lead ETI’s domestic and international Product Development, Engineering and Operations teams to enhance our portfolio of software products and customer support,” said Frank Gine, CEO of ETI Software. “His experience with service providers around the world provides a unique understanding of the business and technical challenges confronting our customers. I am confident his high standards will raise the bar on our continued efforts for improvement.”
Riddle has held CIO positions for both Charter Communications and NTL:Telewest (now Virgin Media) and an interim CIO at Eir. Riddle’s career also includes positions at a variety of of companies including Cox Communications Inc., SBC Communications (now AT&T), Bell Communications Research (now Ericsson) and Southwestern Bell Technology Resources (now AT&T Labs).
“I have had the fortunate opportunity to work and collaborate with great people over my career while being a part of several dynamic companies on the forefront of telecommunications, broadband and cable television technology; ETI Software is no exception,” said Riddle. “I am excited to be a part of ETI’s talented team and look forward to helping them achieve their next level of growth and operational excellence.”
Prior to joining ETI, Riddle held the title of Partner and Executive Manager at IBM where he led the Global Center of Competency for Media and Entertainment practice. He also provided strategic IT planning and business transformation consulting services for global M&E and Telecommunications service providers.
“Mike’s proven track record, leadership and vast industry expertise makes him the right person for ETI and our customers” said Gine. “We are thrilled to have him on board.”