Struggling with complex ecosystems where crucial operational data is isolated across multiple platforms? This often leads to:
- Limited visibility into the spatial context of network performance.
- Reactive troubleshooting and costly, unnecessary truck rolls.
- Vendor lock-in or expensive custom integrations.
ETI Software leveraged Esri’s mapping capabilities to deliver a breakthrough solution that empowers your NOC to visualize and monitor critical data from any network device directly within Esri’s geospatial map environment.
With ETI + Esri, you gain:
- Real-time visibility: Live ONT and OLT device telemetry displayed directly on the Esri map interface.
- Faster response times: Outages and performance issues are pinpointed geographically, enabling rapid dispatch.
- Accurate asset management: Device adds, moves, and changes sync seamlessly with ArcGIS.
- Proactive Workflow Automation: Enables CSRs and NOC teams to visually identify problem areas and automate corrective actions based on geographic patterns.
Key Business Outcomes
By integrating live device data with your geospatial system, you gain unparalleled efficiency and insight:
| Business Impact | How ETI + Esri Delivers |
| Operational Cost Reduction | Minimize truck rolls by empowering CSRs to remotely troubleshoot and resolve a majority of customer issues |
| Enhanced Customer Experience | Reduce customer churn and improve satisfaction by enabling proactive service and speeding incident awareness before customers even notice a problem. |
| Smarter Network Planning | Leverage real-time and historical geospatial data to optimize fiber builds, identify areas needing upgrades, and guide more precise network expansion strategies. |
The combined solution—built on the Esri Geospatial Cloud—empowers your organization to operate with unparalleled efficiency and ensure optimal quality of service.
Ready to See Your Live Network on the Map?
Don’t let data silos slow you down. ETI Software and Esri provide the spatial intelligence you need to manage, monitor, and grow your network faster and more efficiently.
Request more information today.
