Intelegrate Automate: Telecom Provisioning & Service Activation

Intelegrate Automate is ETI’s provisioning and service activation platform built for telecom and broadband service providers. It automates the full provisioning process from order entry to device configuration, connecting billing systems and control systems through a single integration layer. Your CSRs, IT teams, and service technicians get real-time, flow-through activation across virtually any technology, whether you’re running fiber, copper, coax, or satellite. Available in the cloud or on-prem, Intelegrate Automate replaces manual work with automated workflows that reduce errors, speed up deployment, and scale with your business.

Schedule a Demo

What Makes Intelegrate Automate Different?

Faster Deployment

Low-code integration slashes interface build time and gets new services to market faster. Your team spends less time on custom development and more time generating revenue from new offerings.

Zero-Touch Provisioning

Automate flow-through service activation from billing to device configuration without manual intervention. Orders move from CSR entry to subscriber delivery with fewer steps and fewer errors.

Billing Agnostic

Intelegrate Automate works with any billing system out of the box. No costly custom integrations, no vendor lock-in, just plug in and provision.

Billing invoices hovering over a computer

Cloud or On-Prem

Deploy in the cloud to eliminate hardware maintenance and get automatic software updates, or run on-prem if your environment requires it. Either way, the provisioning system scales with your subscriber base.

Cloud connecting data and information stacks

Modular by Design

Start with core provisioning services and add capabilities as your network grows. New technology support, additional workflows, and expanded integrations layer in without disrupting current operations.

Network and Device Telemetry for Telecom and Broadband Providers

Telecom providers manage a constant flow of new orders, upgrades, disconnects, and technology changes across their subscriber base. When the provisioning process depends on manual work and disconnected systems, orders slow down, errors multiply, and customer service suffers. Intelegrate Automate solves this by creating a single integration layer between your billing platform and the control systems that configure end user devices and services.

The platform handles provisioning across all major technology types including FTTH, DSL, VoIP, video, and TR-069. Each vendor integration is unique, but the functional scope stays the same: flow-through service activation for voice, video, and data that reaches your subscribers without manual touchpoints. That means IT teams and CSRs spend less time on repetitive configuration tasks and more time on work that moves the business forward.

Intelegrate Automate also connects to the broader data sources and workflows your operation depends on. As orders process, provisioning data flows into network telemetry, integration, and reporting systems automatically. Decision makers get real-time visibility into provisioning status, and end users get faster, more reliable service activation.

Custom Provisioning & Service Activation

Provisioning Made Simple

Zero-Touch Service Activation

Any Billing System, Any Vendor

Cloud or On-Prem Flexibility

Modular and Scalable

Stuck in manual provisioning mode?

We can fix it, fast.

Start Here.

Frequently Asked Questions

What is Intelegrate Automate?

Intelegrate Automate is ETI’s provisioning and service activation platform for telecom and broadband providers. It automates the full provisioning process from order entry to device configuration, connecting billing and control systems through a single integration layer.

What technologies does Intelegrate Automate support?

Intelegrate Automate supports FTTH, DSL, VoIP, video, TR-069, and virtually any other technology in your network. It’s device and vendor agnostic, so it works regardless of your mix of ONTs, gateways, modems, or set-top boxes.

Can Intelegrate Automate work with my current billing system?

Yes. Intelegrate Automate is billing agnostic and integrates with any billing or CRM platform. No custom development or vendor lock-in required.

Is Intelegrate Automate available in the cloud?

It is. Intelegrate Automate can be deployed in the cloud or on-prem depending on your environment. Cloud provisioning eliminates hardware maintenance and delivers automatic software updates.

How does Intelegrate Automate reduce manual work?

It replaces manual provisioning steps with automated, flow-through service activation. Orders entered by CSRs move directly to device configuration without manual intervention, reducing errors and speeding up delivery to end users.

What's the difference between Intelegrate Connect, Automate, and Observe?

Each product addresses a different layer of telecom operations. Intelegrate Automate handles provisioning and flow-through service activation across your network devices. Intelegrate Observe delivers real-time network telemetry and device monitoring, normalizing data across vendors into a single view. Intelegrate Connect ties it all together as the app-to-app integration layer, connecting your OSS, BSS, and operational systems so data flows between them without manual intervention.

Hear What Our Customers Have To Say

From POTS to Broadband, Rural Co-op Values ETI as a Trusted Partner
Telephone cooperatives have long been crucial to bringing wireline services to rural areas. But gone are the days when co-ops simply provided Plain Old Telephone Service (POTS) to their communities. Today co-ops are the backbone of communications for their members, offering video, voice and data and often rebranding themselves as broadband providers. One Midwest telephone [...]
Taking Control of Devices
Spark New Zealand, the country’s largest retail broadband and wireless service provider, managed over half a million residential gateways of various technologies operating on two different Device Management Platforms.
Complex Conversions Simplified
Today, ETI Software supports 2.2 million Frontier Communications broadband subscribers across the nation. And it all began in 2010 with Frontier Communications’ acquisition of 200,000 Verizon Telecom customers. Providers of all sizes who need to improve the integration and management of complex broadband business operations and technology can gain valuable insight from this case study.

Want to take a Self-Guided tour?