In the telecommunications industry’s rapidly evolving landscape, innovation is the driving force that will help Tier 2 and Tier 3 broadband providers stay competitive. Augmented Reality (AR) and Artificial Intelligence (AI) have emerged as transformative solutions that are reshaping the way field service operations are executed. According to Gartner*, companies utilizing AR in field service […]
The following transcript has been edited for length and readability. Listen to the entire discussion here on The Broadband Bunch. The Broadband Bunch is sponsored by ETI Software. Brad Hine: Hello everyone in Broadband land. Welcome to another episode of The Broadband Bunch. I’m your host, Brad Hine. We are coming to you from Dallas, […]
In today’s fast-paced business environment, broadband customer support centers need real-time analytics to provide top-notch customer support under pressure. One of the biggest challenges contact center managers face is the ability to react quickly to unexpected events. These events may include spikes in the volume of incoming customer interactions, longer call lengths, and agent absences. […]
Speedtest global index based on data from the fourth quarter of 2021 reveals evolving mobile and fixed broadband capabilities.
This episode decodes the three ways DxTEL is helping local community-based fiber providers compete against national providers.
This episode features Drew Clark, CEO, Breakfast Media talking about broadband census for America, broadband mapping, infrastructure, and more!
This episode of the Broadband Bunch features, George Glass, CTO of TM Forum talking about how TM Forum as an industry association, fosters collaboration for the greater good of the telecommunications industry and more!
Our guest on today’s podcast serves as a partner manager with Esri, and it is a pleasure to welcome Jason Hart to the Broadband Bunch.
Our guest today is the Founder and CEO of EducationSuperHighway, Evan Marwell. After a quarter century spent as a serial entrepreneur in the telecom, software, and hedge fund industries, Evan founded the EducationSuperHighway which has embarked on an initiative, K-12 Bridge to Broadband, to help connect students to broadband for remote learning.
Today’s podcast features Rick Lievano, who serves as the Worldwide Director of Industry Technology Strategy for the Microsoft telecommunications industry. RIck works to develop solutions and reference architectures to address the rapidly changing needs of telecommunications providers.
A podcast with Francella Ochillo, executive director of Next Century Cities. Francella is a truly passionate digital rights advocate, committed to the vision of expanding broadband access for underserved and unserved communities everywhere.
Kyle Glaeser, the Director of Emerging Networks at Underline discusses a novel approach to software-defined networks (SDN) and open access networks.
Today, increased dependence worldwide on the internet has placed a premium on real time proactive monitoring. ETI is introducing Unified Device Management, an innovative and award winning product that makes remote device management safer, quicker and more reliable.
A podcast with Biarri Networks CEO, Paul Sulisz, about connecting the US through broadband fiber networks and the role of mapping analytics.
Will Mitchell, CEO and co-founder of VETRO FiberMap explains why telecommunication is now moving towards map-based information. He helps us understand how network operators can benefit from intelligent maps.
In this episode of The Broadband Bunch, we are live at the Esri GeoConX Conference 2019 in ETI’s hometown of Atlanta, GA — and it was so amazing that we need two episodes to share it with you! In this second part, we speak with Rafael Fernandes, Esri USA, Anastasiia Savchenko, Esri Gas & Renewables, Tarek […]
In this episode of The Broadband Bunch, we are live at the Esri GeoConX Conference 2019 in ETI’s hometown of Atlanta, GA — and it was so amazing that we need two episodes to share it with you! In part one, we speak with Jessica Valenti, Partner Manager, Telco & Utilities, Greg Babcock, Lansing Board […]