Customer onboarding in the telecom industry is a critical process that sets the stage for a customer’s experience with a provider. From activating services to addressing specific customer needs, onboarding can either establish a strong foundation for a long-term relationship or drive customers to seek alternatives. However, this process is fraught with challenges, many of […]
M&A activity in 2024 was constant, ranging from major deals like Verizon’s purchase of Frontier to widespread private equity investments. The trend is expected to continue in 2025, as mergers can offer significant benefits, such as increased market share, expanded service offerings, and access to new technologies. However, the post-merger integration process is notoriously complex, […]
As the holiday season approaches, we at ETI Software want to take a moment to reflect on the many things we’re grateful for this year. From exciting industry developments to the relationships that keep our business thriving, we have a lot to celebrate. Here’s our list of the top 10 things ETI is thankful for […]
Provisioning hybrid telecom networks presents a unique set of challenges for network operators. As networks evolve to include a mix of traditional and next-generation technologies, the complexity of provisioning increases significantly. This complexity arises from the need to manage diverse network elements, such as copper, fiber, wireless, and satellite, each with its own specific configuration […]
The telecom industry, traditionally characterized by complex infrastructure and rigid processes, is undergoing a significant transformation. Cloud-Native Operations Support System (OSS) has emerged as a powerful catalyst, offering a host of benefits that can revolutionize the way telecom providers deliver services. This blog post will delve into the specific advantages of cloud-native OSS, particularly in […]
The following transcript has been edited for length and readability. Listen to the entire discussion here on The Broadband Bunch. The Broadband Bunch is sponsored by ETI Software. Brad Hine: Hello, everyone in Broadband-land. Welcome to another episode of the Broadband Bunch. I’m your host, Brad Hine, continuing to bring you stories, stats, and samples […]
ATLANTA, GA, August 8, 2023 — ETI Software Solutions, a leading provider of operations support systems and business support systems (OSS/BSS), announces Smart B/OSS, the world’s first intelligent OSS/BSS platform that utilizes artificial intelligence and cloud native technologies. Smart B/OSS helps broadband providers reduce network and system complexity while generating insightful actionable intelligence to help […]
The following transcript has been edited for length and readability. Listen to the entire discussion here on The Broadband Bunch. The Broadband Bunch is sponsored by ETI Software. Joe Coldebella: Hello. Welcome to another episode of The Broadband Bunch. I’m your host, Joe Coldebella. We are in Houston, Texas at the Broadband Communities Summit, coming […]
ETI Software Solutions, a leading provider of telecommunications software, today announced the launch of the world’s first intelligent OSS/BSS platform. The platform uses artificial intelligence (AI) to automate tasks, personalize experiences, and predict problems before they occur. This can lead to a number of benefits for broadband subscribers, including faster service, more accurate billing, and […]