ATLANTA, GA — ETI Software Solutions today announced a new field service and workforce management solution designed specifically for telecommunications and internet service providers (ISPs). Leveraging predictive artificial intelligence (AI), the solution boosts technician productivity through resource scheduling optimization (RSO) and enhances customer satisfaction. The AI capabilities set this solution apart by predicting work duration […]
Optimizing Telecom Field Service Management has never been more important. Your front-line workers are often the reason customers keep or reject your products and services. However, Artificial Intelligence (AI) is rapidly becoming a game-changer for telecom and broadband operators, transforming how they manage field service operations. 1. Optimizing Telecom Field Service Management with AI: Predictive […]
Field service is a cornerstone of customer relationships. Imagine how much smoother things would run if you had a powerful tool to elevate your field service delivery. This translates directly to your financial health in two ways: happier customers and a leaner operation. ETI’s Field Service Solution is built on the Microsoft Dynamics 365 suite […]