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5 Ways Network Provisioning Tools Improve Customer Experience

In today’s competitive telecommunications market, customer experience is everything Customers expect fast, reliable, and affordable service. They also want a seamless experience from onboarding to support. This is why broadband service providers (BSP) should turn to their network provisioning tools to make a good customer experience a reality. Here’s what they do: Reduce customer wait […]

Master Unified Device Management and Wow Your Customers

Today, service providers have the extraordinary challenge to manage and control multiple devices within the home, regardless of type or brand. Consider this: By 2027, there will be more than 93 million households using smart devices in the US.  As the number of connected devices within the home grows, this challenge has become a mandate. […]

Cybersecurity for Broadband Providers

According to the Verizon 2023 Data Breach Investigations Report, the telecommunications industry was the second most targeted industry for cyberattacks in 2021, accounting for 16% of all breaches. The most common type of attacks were web application attacks, which exploit vulnerabilities in web applications in order to gain unauthorized access to data, systems, and networks. […]

ETI Software Expands Global Reach

ATLANTA, GA –   ETI Software Solutions is proud to announce a northbound integration between its flagship product, ETI OSS, and Amdocs’s Smart Pack, a telecom industry leading billing application.

ETI Celebrates 25th Anniversary

ATLANTA, GA – May 8, 2017:  What were you doing 25 years ago? Need a reminder? Johnny Carson made his…

ETI’s Frank Gine Promoted to Chief Executive Officer

ATLANTA, GA – DECEMBER 22, 2016: ETI Software Solutions is proud to announce that Frank Gine has been promoted…