Empower your CSRs to solve common service calls with remote control and management of devices
“ETI’S INTEGRATED FMS SOLUTION PLACES DETAILED NETWORK AND SERVICE DATA INTO A REAL-TIME VISUAL PLATFORM THAT ALLOWS FOR FASTER, MORE ACCURATE BUSINESS DECISIONS”.
More Than Mapping: A Fully Integrated Design and Management Toolbox
Discover the power and flexibility of our advanced network management solution
ETI’s Vision Facilities Management System (FMS) is a complete solution created to design fiber networks and manage and map other network infrastructure, including outside plant (OSP) assets, inventory and splice point matrix.
Any facilities management software provides tools for designing, constructing and maintaining a passive optical network. ETI took FMS to another level using the solid foundation of the Esri ArcGIS platform to build a software that makes it easy to visualize, track and manage your fiber network, with unique features that make project management more accurate, B/OSS integration easier and outside plant (OSP) asset management a breeze.
Our single database stores information about customers, prospects and their locations, which helps sales and marketing efforts to acquire new subscribers inside the network. It also allows technicians to easily access their work orders from their mobile devices and add notes that will remain on the record for future inquiries.
Our splice point matrix manager allows engineers to document and track strand splicing in a user-friendly format. Vision FMS also has the capability to track costs in a bill of materials (BOM) associated with specific projects or geography so the return on investment (ROI) can be quickly calculated.
Only ETI’s Facilities Management Tool has the power to
Easy Address Management
Real-time integration with our database eliminates the need for the redundant entry of service address records. New information – including details like hub cabinet, distribution cable and strand – can be added by simply connecting the fiber drop to service address in the FMS design tool.
‘Homes Passed’ Tracking and Prospecting
Record and store details about prospective customers, no dual entry required when the prospect becomes an active, paying customer. Make proactive prospecting simple.
Reliable Work Order/Ticketing
Our comprehensive work order and ticketing system that allows the provider to open a maintenance or trouble ticket, assign it, and track the progress. Technicians can easily add notes which will remain on the ticket record for future troubleshooting.
Device Inventory Control
Manage any asset throughout their lifespan, including Optical Network Terminals (ONTs), Set Top Boxes (STBs), and IP addresses. Save money through reclaimed hardware.
Network Management Made Easy with ETI
Our management console provides easy-to-digest visibility into the health and status of your operation. Designed to accommodate the needs of the user, the dashboard view can be customized in terms of the widgets displayed and the format of the data.more
Our diagnostic tools gives you the power to troubleshoot specific problems or to verify the proper provisioning and function of a service. Powerful audits pinpoint inaccuracies and are available in an element-management proxy view.more