Spending his entire 30 career in telecommunications, Chris has extensive experience in BSS and OSS. Chris has been involved in all facets of the business including account management, implementation, conversion, support, business analysis, partner relations, and product management. In 2016, Chris led ETI in their efforts to support Frontier’s conversion of California, Florida and Texas from Verizon – the largest single conversion in telecom history. Chris holds a double undergraduate degree in speech communications and history from Iowa State University and a master’s degree in management information systems from the University of Nebraska at Omaha.