Built on Microsoft Great Plains suite, ETI’s énconcert delivers comprehensive triple-play billing, rating and automated provisioning of IPTV, data and IP telephony services for TRES Networks’ 55,000+ homes passed FTTH deployment.
ATLANTA, GA – MAY 5, 2011 – Enhanced Telecommunications (d/b/a) ETI Software Solutions, Inc., (ETI) (www.etisoftware.superiorux.com), today announced that leading Caribbean communications company TRES Networks has deployed ETI Software Solutions, Inc.’s énconcert billing solution. This comprehensive billing and operational software solution is seamlessly integrated to the Microsoft Great Plains software suite, and supports all residential and commercial rating and billing requirements including long distance and CABS.
“We selected ETI’s solution based on their expertise in delivering a fully integrated solution which automates activation of all of our FTTH services, thus drastically reducing operational expenses of manually provisioning every service,” said Bert Perez, Director, TRES Networks. “énconcert provides, and ETI maintains a tight integration to all these technologies. I don’t have to have a dedicated provisioning staff to manually activate services or maintain interfaces. With ETI our CSRs are empowered to provision and activate in real-time and we’re 100% certain that our customers are receiving only the services for which they are subscribing to; we have no revenue leakage.”
Built on ETI’s Linux-based Triad provisioning platform, énconcert generates work orders, manages customer premise equipment and provides instantaneous service activation of TRES’ entire FTTH network, IPTV Middleware (set tops) and softswitch technologies delivering triple-play; énconcert then generates an independent billing statement for all voice, long distance, video and data charges.
This automated scalable triple-play billing and provisioning solution helps TRES offer world-class telecommunication services to nearly all of Curaçao’s residents and businesses. “Curaçao is one the Caribbean’s finest year-round destinations, and TRES Networks is committed to offering top-notch services to its growing population,” said Peter M. Pifer, Chairman and CEO of ETI Software. “With almost two decades experience in billing and provisioning for some of the nation’s largest and most challenging deployments, our énconcert platform will enable TRES to rapidly grow their subscriber base with unprecedented ease.”