Service Assurance
Reduce churn through proactive monitoring and streamlined workforce management
Ensuring a superior customer experience is key to any service provider’s success. ETI Analytics maps and monitors real-time work order status to speed issue resolution and accelerate service delivery. In addition, it allows you to map and analyze subscriber and revenue data to spot patterns and take proactive steps to improve quality of service.
Benefits
- Enhance revenue assurance through proactive monitoring diagnostics
- Faster issue resolution
- More efficient workforce mobilization which reduces truck rolls
- Minimize service-impacting events through proactive monitoring