Vision Field Tech

The ETI Advantage

Vision Field Tech is designed to speed up installation time by providing field techs with the tools to perform maintenance operations without calling into a dispatch office or CSR for support. By using the same back-office systems that act as the system of record for subscribers, devices and services, you can be certain that data remains synchronized regardless of the source of the change.

Features

  • Technician portal
  • Device management
  • Service assignment
  • Work order management
  • Self-care
  • Self-install
  • Troubleshoot
  • Upgrade
  • Work order schedule, change, confirmation
  • Pre-Paid
  • Account management
  • Service replenishment
  • Mobile app
  • Barcode scanner
  • GPS automated location ID
Construction worker using digital tablet