All technology service providers face the critical issue of service delivery (aka ‘provisioning’): turning on (or off) the services a customer has requested and agreed to pay for. Improper management of this can lead to a variety of problems (e.g., mismatches between billing and delivery, dissatisfied customers, etc.) all of which translate into more expense and / or lost revenue for the Service Provider. A successful implementation of a reliable and versatile provisioning system can eliminate these problems or even prevent them from occurring in the first place.
The ETI Advantage
With over 50 pre-integrated interfaces available (and counting!), Vision OSS provides turnkey, automated, flow‐through service activation for a variety of technologies including FTTH, DSL, HFC, voice switches, RF and IP video, DOCSIS and voice mail systems. Coupled with its easy-to-integrate-to business-level API, Vision OSS enables rapid integration with upper level billing and order entry / CRM systems. This ensures that subscribers are only receiving the services for which they are being billed.
In addition to its best-of-breed service activation capabilities, Vision OSS comes standard with a number of supporting features and sub-systems and is fully integrated with the other Vision360 modules.
- Full Flow-Through Service Activation for Multiple Technologies and Vendor Platforms
- Device Inventory / Asset Management
- PPV / VOD Management
- Business-Level Management API for 3rd Party Billing Integrations
- Fully Featured User Interface
- Fully integrated with Vision360 Product Modules