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Built on Microsoft Great Plains suite, ETI’s énconcert delivers comprehensive billing and automated provisioning of triple play services over Kentucky EPB’s new fiber-to-the-home network.

ATLANTA, GA – MAY 2, 2012 – Enhanced Telecommunications (d/b/a) ETI Software Solutions, Inc., (ETI) (, announces that Russellville, Kentucky EPB has deployed ETI Software Solutions, Inc.’s énconcert billing system for voice, video and data over its fiber network.

This comprehensive billing and operational software solution is seamlessly integrated to the Microsoft Great Plains software suite and supports all of Russellville EPB’s residential and commercial billing requirements. Built on ETI’s Linux-based Triad automated provisioning platform, énconcert generates work orders, manages customer premise equipment and provides instantaneous service activation of Russellville’s network, which includes Calix E Series (GPON and soon, Active E) and Minerva’s IPTV platform.

“Our goal is to provide the citizens of Russellville with state-of-the-art broadband services that were simply unavailable in our rural area,” said Larry Wilcutt, Superintendent of Russellville EPB. “With a greenfield fiber project, choosing the right technology and software vendors are paramount to its success,” he continued. “We selected ETI because of their expertise with fiber and the superior recommendations by other municipalities and utilities who have worked with them. Our deployment with ETI has been equally successful.”

Because énconcert is a scalable triple-play billing and provisioning solution that supports the industry’s largest inventory of technology interfaces, it saves Russellville from costly and slow integrations as technology evolves – effectively future-proofing the entire project. “Our investment will not only improve the quality of life in Russellville and surrounding areas, but will lay the foundation for commercial and residential growth,” said Wilcutt.

“ETI is proud to play a part in the growth of a community like Russellville,” said Pete Pifer, Chairman and CEO of ETI Software. “Our first priority is understanding the unique challenges our customers face and then meeting those needs in the most effective way possible.”

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